Metro Scam Shield Reviews

Metro Scam Shield Reviews

Published by on 2022-04-04

🏷️ About: Scam Shield is an app that provides T-Mobile's anti-scam protections like Scam ID, Scam Block, and Caller ID. It uses advanced network technology to analyze every call using A.I., machine learning, and patented technologies to stay ahead of scammers. The app helps identify and stop scam and robocalls before they reach your phone. Scam Shield also provides full Caller ID access, even for callers not in your contact list.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
73.2%

🙄💅🫥 Neutral
16.3%

😎👌🔥 Positive experience
10.6%

~ from Justuseapp.com NLP analysis of 15,760 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Blocks scam calls

- Free service

- Drastic difference in spam and scam calls

- Messaging also blocked



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Useless app(0 star)

2022-05-27

I DON'T GET WHERE THE IMAGINARY 5 STAR REVIEW IS COMING FROM! MetroScamShield is so useless to a point where you can't look up any phone number(s), none of the features mention in MetroScamShield can even be use. It block an imaginary phone number that I never even get a call from a date that MetroScamShield wasn't even install. And MetroScamShield show a bunch of other phone numbers on the date MetroScamShield was never install. Waste of time and space!👎👎👎👎👎

Don’t waste your time

2022-06-28

I contacted my carrier after receiving countless calls from “no caller i.d”- and when I say countless I mean COUNTLESS as in 15-20 in a minute! They had me download MetroScamShield to end the constant calls I was being harassed with. I did as I was instructed, it said the scam block was now on, and the agent told me my problem was over. About 7 minutes later the “no caller i.d” calls began again and the screen that shows that MetroScamShield is on, with the counter to show the number of scam calls MetroScamShield blocked still shows 0- even as the calls were coming in!? Ridiculous 😡

Doesn’t work for iPhone

2022-07-29

Scam callers still getting through after calling more than once. I do not receive notifications from MetroScamShield even though it is turned on to notify me when a blocked caller or scam call is blocked. It will notify me when I open MetroScamShield days later when a call is blocked. Does not refresh and show recent calls. MetroScamShield just doesn’t work. It’s updated, uninstalled installed again. Nothing.

The number of blocked call count is exaggerated

2022-08-30

MetroScamShield did block the scam calls, but the number of blocked call count is exaggerated! I noticed almost every blocked call was appeared on the blocked call list for 8-10 times, but the call time is exact the same minute and second. Fake data for earning the credit?

Froze my phone

2022-10-01

It worked great for a long time then suddenly the add (+) icon at the top right of the page froze and would not let me add any calls to the block list or to the send to voicemail list. Then ALL my calls were forwarded to voicemail and my phone stopped ringing. It caused me a lot of problems and trouble to get it all straightened out after I deleted MetroScamShield . I also reached out to Scam Shield customer support 2 or 3 times but after the first automated response they stopped responding. No support whatsoever. I’m very wary of reinstalling MetroScamShield now, I don’t know if it has some sort of malware or virus in it. I am paying for it you’d think they’d be just a little concerned but obviously not. I can no longer recommend MetroScamShield. At your own risk.

Scam Block is a Scam

2022-11-01

Let me add a few numbers to the Block list and hasn’t let me add any numbers to any categories at all for weeks and customer service is unresponsive. I have also had all notifications ON since day 1 yet I have NEVER received a notification for any of the listed calls it has “Scam Blocked”
Most reverse search numbers I attempt to look up provide no information whatsoever. Don’t waste your money!!

Doesn’t block unavailable or no name caller I’d

2022-12-03

I really wanted to like MetroScamShield but it’s not worth it. I got it to block people calling from unavailable or blocked caller ids but they are still able to get through and call. Maybe it’s because I have an iPhone idk but regardless it’s not working for me. I’m deleting it when the month is up

Love the product Not the scammers

2023-01-03

Name ID has been successful to a point. At first it was perfect. No interruptions at all. I felt a sense of power and peace to know that I could answer my phone. But now the scammer just continue to text message my number now with all their unwanted junk that they text to me. The trash that they text to me sometimes is so inappropriate. I’m hoping the you can come up with a way to block them from resorting to text message harassment. So even tho I love Name ID I still feel that my rating has to be low.....

Not bad

2023-02-04

It works ok for scam calls but I still get few that go through the shield. Also a week ago I started receiving scam txt msgs around 5 per day, I wish in a future update you guy can give us an txt msgs shield as well.

Best App Ever for scammers

2023-03-08

No more annoying scam calls I was just about to change my number until I found MetroScamShield it works wonders

Unwanted calls

2023-04-06

Best App that I could download to get rid of unwanted calls. I wish that you could fix it so when the number is blocked it doesn’t show up in my call log

The app

2023-05-08

I totally love MetroScamShield ever since I’ve downloaded the NAME ID APP on my phone,, it don’t ring constantly thru out the day and night like it used to before I downloaded the NAME ID APP. Thank you for coming up with this wonderful app I have on my iPhone........

Yaaaasss finally free from scam calls

2023-06-08

Omg MetroScamShield has been a blessing. I’d get around 10 scam calls every single day and I started hating my phone and was thinking on maybe switching my phone number? If that’s help???

My husband found out about MetroScamShield which I had no idea there was one. I forgot how it feels to receive scam calls. It’s been a few weeks and I am so happy! Thank you! ♥️

It actually works

2023-07-10

Have been getting a lot of scams calls, guess it looks like the rest of the world is getting back to work again.

Scam shield

2023-08-10

When it works it’s great but it has it’s problems sometimes it doesn’t work. Can’t figure why won’t show calls then out of the blue it shows callers but when it works it’s great

Metro By t-mobile scam shield

2023-09-11

This is the best and I got a message saying scamshield is now free for metropcs customers and I downloaded and now I get no scam calls which I am now proud of and even more happy that nobody has to pay for a service that is a customer of metropcs!!

To many calls all day

2023-10-13

I’m getting 32 to 47 calls from the same number at one time. I’m getting more calls now than before my phone number was changed, is there anything that can be done to stop this from happening?

Scam shield

2023-11-13

I was very skeptical about downloading MetroScamShield for my Metro account. It’s been a couple months already and I have noticed a drastic difference in spam calls and scam calls. Messaging also. It’s a free service I see no reason why anybody would not want this. I was getting maybe 10 calls a day.

Life Savers

2023-12-15

You can’t go wrong using ID blocker. It gets so bad sometimes with the telemarketers calling all day and you tell them to put you on the don’t call list then all of a sudden 50 more numbers are calling and unto be known it’s the same company. Thank You ID caller you have taken a lot off me. I will always keep you in my phone.

Peace!

2024-01-15

My phone hasn’t been this quiet in about 2 years. I usually get no less than 10 scam calls a day. Not a one today. Good bye to picking up the ringing phone every hour or so and seeing scam likely. Love this!

Bs

2024-12-16

((((((DOES NOT WORK !!!!)))))))DONT DOWNLOAD))))
Right out of the gate it tells you can’t updat your account and I have never had an account with them . How could I . I’ve never had MetroScamShield.. ridiculous .... I’m trying to get these #%%%<€€****%> scams tell marketing nightmare jokes to stop calling me and I download this piece of 💩, just to have it in my cloud now and do what ever it’s designed to do .thank you for the 4.7 rating love it NOT DINT DO IT!!!!!!!!!!

OK App.

2024-12-16

App is great for displaying who called and denotes if it’s a scam call. However can’t clean out the list, delete or do anything. Uninstalling and reinstalling doesn’t clear the list either. Really need to fix the settings.

I’d app rating

2024-12-16

Just downloaded MetroScamShield so if it works good I’ll edit my rating higher still trying to read into it all

Still get about 4 to 5 calls a day

2024-12-16

Still get about 4 to 5 calls a day, When I’m paying for the premium service. There is no way to categorize the call as spam

Difficult to learn. Obtuse but not impossible

2024-12-16

Very difficult to get help when you need it. Very hard to mesh with other similar apps that need to work together to get the most out of both.

Excellent App

2024-12-16

Blocks lots of unwanted calls, my phone is already ringing less! Nice job Metro!

It is really helpful this app!!

2024-12-16

It helps to find some nuisance # to block them as they continue calling people this
app will selected them to put a name on them!!!

It works!

2024-12-16

My spam calls were reduced significantly.

Phony’s phone callers. (PPC’s)

2024-12-16

Works good Cuzz that’s own Crip. When Bugga Boo’s call from a blocked number,, guess what??? Caught them like a hood rat looking for some cheese. You can see who they really are that’s calling you. Amazing!!!

Highly Recommended To Use

2024-12-16

Excellent app to keep unwanted callers away

Barbara Butler
2021-11-14

After down loading the app. I could not find a way to set up what I needed, please help



Is Metro Scam Shield Safe? 🤗🙏


No. Metro Scam Shield does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 15,760 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Metro Scam Shield Is 12.6/100.


Is Metro Scam Shield Legit? 💯


No. Metro Scam Shield does not seem legit based on our analysis. This conclusion was arrived at by running over 15,760 Metro Scam Shield User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Metro Scam Shield Is 32/100..


Is Metro Scam Shield not working? 🚨


Metro Scam Shield works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Metro Scam Shield? Post a Review




Features

- Scam Block: Automatically blocks calls from likely scammers to keep them off your phone entirely.

- Scam Reporting: Helps identify suspicious callers or fraudsters and prevent their calls from being received by you or others in the future.

- Caller ID: Shows the caller's information before you answer.

- Allow list: Calls from numbers on your Allow list will never be blocked by the network and always ring your phone.

- Personal Number Blocking (Premium feature): Blocks specific numbers and contacts as soon as they hit the T-Mobile network.

- Category Manager (Premium feature): Identifies and blocks call types you don't want to see anymore, such as telemarketers or survey calls.

- Reverse Number Lookup (Premium feature): Does a reverse phone number lookup and shows you anything available about who is calling.

- Voicemail to Text* (Premium feature): Sends text messages containing readouts of blocked calls that were sent to voicemail.

Note: Qualifying service and capable device are required to use the app. Turning on Scam Block might block calls you want, and it can be disabled anytime. For help and support, contact [email protected].

  Customer Service/Support
Developer:
MetroPCS