The Tracki app helps you monitor and track your Tracki GPS device.
Tracki is the
app for anyone who uses Tracki devices to keep track of things they care about,
like children, pets, vehicles and personal items.
Are you having issues? Select the issue you are having below and provide feedback to Tracki GPS.
By Kent Huthsing 1 year ago
I live in Santa Barbara CA. This last week we experienced a profound amount of water (rain). The Tracki was on the under-carriage of the car. At the current time the Tracki appears not to be charging nor do the the red charging light nor the green functioning light appear to be working (lighting). I removed the Tracki from the under-carriage of the car and brought it into the house for charging last Sunday evening. When I removed the device from the rubber covering, the Tracki was “humid” not wet on the exterior. I plugged in the device to the charging cable and the red light indicating the device was charging did not light. I removed the battery and it appeared to be completely dry. I replaced the battery and plugged the Tracki back into the charging cable. The Tracki has now been “charging” for 3 days and the charge indicator remains at 8%. What is strange is the device “knows” where it is located. I was able to download the history through Sunday evening and that appears to be complete and accurate. Might you be able to assist me in troubleshooting? I REALLY need the use of the device starting late afternoon Friday (13th). Best regards, Kent 805-729-4695
By Damion Torres 1 year ago
My tracki device an all will not update an will take sometime up to an hour or two to update locations
By Robert Mills 1 year ago
Tracki will not update every minute. I have a subscription that is current.
By Robert J Briggs 1 year ago
My tracki device doesn't update the location on my app.
By Jose vasquez 1 year ago
My app doesn’t update locations. Unless I X out the app and re open it and then it updates the location
By Franklin Bachman 1 year ago
App not downloading from Google play store on my android.
By Laurie Michelle Laughery 1 year ago
I need to return the Tracki device. I can not afford the monthly charge. Please send me information on where to send it and how to get my refund for the device. Laurie
By Gordon 1 year ago
Map is not following the moving Tracki. Tracking the device is slow and in testing, sometimes never catches up or updates the location.
By Chris 1 year ago
Device will not update
By Lucinda Satterfield 1 year ago
Tracki is not updating current location
By Mike Howard 2 years ago
When ever I try opening the app it crashes
- Expensive basic monthly subscription
- Cancellation of subscription is difficult
- App locks out users
- Website makes users wait with no explanation
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Complete guide to troubleshoot Tracki GPS app on iOS and Android devices. Solve all Tracki GPS app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tracki Inc, developers of Tracki GPS.
100% Contact Match
Developer: Tracki
E-Mail: [email protected]
Website: Visit Tracki GPS Website
Tracki is TrackiGPS for anyone who uses Tracki devices to keep track of things they care about, like children, pets, vehicles and personal items. The Tracki app helps you monitor and track your Tracki GPS device. Tracki devices are available on various consumer electronic stores.