Tracki GPS app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Not working
31.4%

Something else
31.4%

Connection
20.0%

Crashes
11.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Tracki GPS Problems 😠👌🔥

- Expensive basic monthly subscription

- Cancellation of subscription is difficult

- App locks out users

- Website makes users wait with no explanation

  11 Reported Issues: 😵🆘🛟🚨📢

Kent Huthsing
2023-01-12

I live in Santa Barbara CA. This last week we experienced a profound amount of water (rain). The Tracki was on the under-carriage of the car. At the current time the Tracki appears not to be charging nor do the the red charging light nor the green functioning light appear to be working (lighting). I removed the Tracki from the under-carriage of the car and brought it into the house for charging last Sunday evening. When I removed the device from the rubber covering, the Tracki was “humid” not wet on the exterior. I plugged in the device to the charging cable and the red light indicating the device was charging did not light. I removed the battery and it appeared to be completely dry. I replaced the battery and plugged the Tracki back into the charging cable. The Tracki has now been “charging” for 3 days and the charge indicator remains at 8%. What is strange is the device “knows” where it is located. I was able to download the history through Sunday evening and that appears to be complete and accurate. Might you be able to assist me in troubleshooting? I REALLY need the use of the device starting late afternoon Friday (13th). Best regards, Kent 805-729-4695

Damion Torres
2022-08-28

My tracki device an all will not update an will take sometime up to an hour or two to update locations

Robert Mills
2022-08-28

Tracki will not update every minute. I have a subscription that is current.

Robert J Briggs
2022-08-08

My tracki device doesn't update the location on my app.

Jose Vasquez
2022-07-28

My app doesn’t update locations. Unless I X out the app and re open it and then it updates the location

Franklin Bachman
2022-07-16

App not downloading from Google play store on my android.

Laurie Michelle Laughery
2022-07-05

I need to return the Tracki device. I can not afford the monthly charge. Please send me information on where to send it and how to get my refund for the device. Laurie

Gordon
2022-07-01

Map is not following the moving Tracki. Tracking the device is slow and in testing, sometimes never catches up or updates the location.

Chris
2022-06-20

Device will not update

Lucinda Satterfield
2022-06-19

Tracki is not updating current location

Mike Howard
2022-03-19

When ever I try opening the app it crashes

Showing 1-11 of 11

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Developer: Tracki




About this app

Tracki is TrackiGPS for anyone who uses Tracki devices to keep track of things they care about, like children, pets, vehicles and personal items.  The Tracki app helps you monitor and track your Tracki GPS device.  Tracki devices are available on various consumer electronic stores.