Contact Pet City 2 - Decorate & Design

Contact Pet City 2 Support


Company Name:

About: Relax with adorable virtual pets, stylish dress up, and beautiful home
decorating and design made for adults. * RELAX! Spend hours decorating
beautiful rooms and enjoying your petís lovable personality.



Pet City 2 Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Pet City 2 Website

Privacy Policy: https://www.catalystapps.net/privacy_policy.html

Developer: CatalystApps.







3 Most reported problems 😔💔

4.9 out of 5

DONT BOTHER! Play Pet Buddies instead.

2026-04-13

by GDSully

PLEASE HELP. How do I contact support? There isn’t a way through the game.
I bought the beginner package, TWICE for coins, GC, and a gift. Why are you showing me as ALT account? I’m understanding I should have earned GC while leveling. I’m level 10 now.

The game shows I have an Alt. I found out, this means I have an ALTERNATIVE account. But it’s not. I only have this game once. I don’t have another device I’m playing on. Why would u think this? Is it because I don’t have a FB account? I don’t use FB.
I just bought a bunch of GC and your trying to tell me this is an ALT account. Do I have to create a FB account to change this? I’m level 10. I did play PC on FB, I closed my FB account some time ago. For some reason it’s not won’t allowing me to create a new FB account under my email address.

I visited people from the pool, only 4 people had things for me to click, or clean up. The pool only allows me 10 people to visit. Instructions read I can visit 20 a day to clean up rooms.

Since I’m a guy, I chose a male character and i got all female items in my closet. Shouldn’t I have gotten male items?
There is no way for me to contact support in this game? Only by FB?
How do I add a picture of myself in my neighbor bar?
Please help.

Great game but I have suggestions

2026-04-14

by Awesomeness Awesome Person

This game is a lot of fun, as I play it for several hours out of the day, however there are two things that have stood out to me. One, it is super hard to put the clothes on the animal. I have to try several times and sometimes I accidentally put them in a different closet because it is so close to the feet while trying to change their shoes. I have played pet buddies and there is no issue with this. Secondly, it doesn’t show me when I’m at the shop if I have previously purchased this item. This is a problem for me when I’m shopping for clothes and I cannot remember if I have it or not due to it not showing so, again in pet buddies this isn’t a issue it tells you how many you have already purchased. Thirdly, this isn’t my main concern but is kinda off putting, the rooms are extremely small unlike pet buddies, can there be easier ways to expand? Overall this is a very great game and I play it daily but these few flaws are making me like and play pet buddies just a bit more. Thank you for putting countless hours for countless hours of fun. <3

PC Peeps are the BEST!

2026-04-15

by RomyJayne

I first started playing one over 10 years ago now and I played that for quite a while made many friends long lasting friends and they some of the kindest people! I really love my PC peeps and then I hadn’t played for a couple of years because Facebook no longer supported adobe flash and I didn’t think about the app or anything like that I didn’t even know went to an app until last spring of 2023 I started playing again and fell in love with it all over again I was so happy to see my old friends still playing. There was a great support system here as well it’s very interesting and inclusive and creative and you can do so much here and you don’t have to spend money if you don’t want…it’s totally up to you! I laugh when I say yeah I’m spending real money to buy fake money or whatever but you know whatever makes your heart happy it’s like a hobby everybody spends money on a hobby and this would be a hobby as well so it’s not the worst thing in the world if you get something here for your money -you get enjoyment!




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