Contact Photoroom Support
Company Name: ARTIZANS OF PHOTO VIDEO BACKGROUND EDITOR APP
About: Create studio-quality images in seconds. In one tap, remove the background and
compose an image that will showcase a product or a model.
Photoroom Customer Service 👿🤬😡😠💢😤
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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Read 28 Customer Service Reviews 😭😔💔
Dear Sir/ Mam, i have installed the app on free trial on dated-13.04.2024 with my icici bank credit card-8007, i cancelled my subscription on dated -18.04.2024, but still today on 20.04.2024 i was charged Rs.1999.00 as subscription charges. i have received un subscription mail on dated-18.04.2024 via order no-GPA.3301-0461-4196-75629. So i request full refund. name : Salman Jilani mobile no.: 9761571929
I'm Carlos from Buenos Aires, Argentina. My hobbies include design and photo editing. For background removal, I rely on Remove-BG.ai, found at Remove-bg.ai.
I cancelled the subscription just on 2nd day of free trial Still they chargeed 1999 Rs. for yearly subscription Kindly refund the money
I just subscribed and the following day I can not upload my photos to work with. I would like to get my subscription refunded. Joe Burke
I was offered a free subscription for a week which I was charged on my debit card. I need my money back!
Good afternoon I downloaded the Photo Room App not knowing that there was a charge I never use the program I need all may money to be refunded as soon as possible last night I cancelled the subscription and I need all my money charge to be back on my account, I really dont know how you got access to my account. Thank you need it as soon as possible
I was charged $76 for PhotoRoom and I need a refund since I was under the impression it was only 9.50 per month! I want a refund immediately!
I have been charged 69.99 on my CC and the app won't even let me log in. It's keeps saying "something went wrong". I want my money back and I don't want the app anymore!
I was charged $70 and I unsubscribed. Can you please refund my money. Please contact me.
is there a life person I can talk toooo???? HELP!
I tried to cancel my subscription after the 7 day free trial and it didn't work. How do I get my $69.99 credited back to my VISA?
Hi, I have a question. I downloaded your app and the one week free trial has been offered to me. I have written my bank information and it has been said to me that no money would be taken from me unless I confirm it. I was suppose to recieve an e-mail in the end of my free trial but instead the money has been taken from my account without letting me know. I’d like to have my money back sinice I didn’t confirm anything and I don’t need one year subscription. Kateřina Pelikánová
I downloaded the app and it charged me for a year on my CC and I don’t want it, I want my money back!!!!
I’d like to cancel my subscription but cannot find a number or anything to do this Can someone help me?
The possibilities of chosing photo's in my iphone does't work anymore. I don't know why and how to fix it. Can it be solved because I tried several times and I need it to post content.
Photo room charge me $74.00 they said montly 4 something I need the refund of my money
Hello team, We have require installation your software on my server 2019... Please resolve my issue as soon as possible. Thanks, Shubham Sharma +91-7014191122
I purchased PRO yesterday and it didn't work, said check internet connection - internet et was fine. Same prob and both tablet and android phone. So I cancelled and got refund Now I see you had server problems - is this connected and should I try again.... can I have seven day trial again to check? Richard
PhotoRoom just doesn’t work well for me. Constant issues and chat isn’t fixing them. Too many problems and no one to talk to. Just renewed, how do I get a refund??
Hello, I’m quite frustrated! Two days ago my ability to not use the image with a background removal has disappeared. I do not need the backgrounds removed on items that are showing white tags on them as it typically removes half of the image. What has happened? Can this be corrected?
Unable to use photos on 1stDibs…Would you please assist me?
hi when i choose custom size i cant click done i’m on latest version on ios
I have the PR app on my MacBook now. On iPhone I click the box with arrow to send the pic back to my computer library. How do I do that on my mackbook????
I was charged 69.99 for yearly subscription, it should have been $47.00, can you credit my apple account, thanks SueAnn Lawson
I bought the pro version through an affiliate link from Becky Park on YouTube. It does not batch edit as I don't have the icon she indicated. Also there is no way icon for Poshmark as she also showed. Is there a way to do the things she said we would be able to do?
New update is bad and seems to cause my app to crash
by Kim, A Poshmark Seller
Since your new update, I cannot as easily batch edit my photos. I’ve tried many apps and this one has been the best but I don’t understand why the format for batch editing needed to change. Before I would edit the picture and apply to many and background too would carry over to all and now you have to select a background to the photos twice and it is slower and not as intuitive. Also It works with maybe 8-10 photos and now the app crashes if you select more. Essentially adding time to what used to be simple job. This company needs to remember that when they offer a paid app, a small business has invested money for the extra ease and has built it into their business model and relies on it but when the ease goes away it is a huge wrench put into your workflow. PhotoRoom, I look forward to you improving so I don’t have to leave you. Thanks
Why do you keep changing things??
by Halgal80
I was a huge fan of this app and gladly paid for a year subscription, but then there have been tweaks and changes that began to frustrate me, and now you’ve made changes today that have made this once a simplistic tool I was happy to use into something ridiculous, WHY did you change the format?! Why can I no longer edit my background horizontal vertical levels anymore and WHY did you replace these tools with animated glitches?? This is NOT I paid for, these silly things are useless for the everyday seller, if it’s something people use for social media then make it separate, don’t take away and change the format, plus the layout is now odd and it’s adding my QR code’s automatically and I don’t need or want it…ughhhh! Please change it back so I can use this again! I rarely write reviews and funny enough I had to seek you out unsolicited to leave a review because I’m so pleased! I am using the pro version and so far it’s worth every penny as I use it daily for editing pictures of things I sell online and just for fun creative projects! There are a few quirks here and there but for the most part this is by far the most simplistic (user friendly for all) yet highly capable photo app editor in it’s category so far, keep adding more features and make a desktop version 😁
Professional Feel with Amateur Quality
by Tylersantacruz
I’m a content creator and fell in love with this app when I got it. It’s a quick way to isolate objects & people to create fun pieces for my work. However, I noticed that the image quality is horrible on export. The biggest issue is how the text degrades. I could look past the original image, but the text is awful to look at on a computer or iPad screen. Would’ve given 5 stars but image quality is crucial these days, we’re not on Blackberries and Nokias anymore. The app also requires good internet connection which isn’t a major issue, but can be a setback if you’re trying to get something done in bad signal areas. This also means that sometimes I can’t find the layout I want/plan to use because they’re populated per upload. I’d love to give this 5 stars, or even 4. But I need better quality 😭
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