Sun Tour app not working? crashes or has problems?

Sun Tour Status

Last Updated on 2022-12-08 by Virgile de Lacerda

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Common Sun Tour Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Sun Tour app on iOS and Android devices. Solve all Sun Tour app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Sun Tour iPhone Issues and Solutions

Sun Tour iOS app crashes, not working, errors
Sun Tour iOS app network issues
Sun Tour on iOS has black/white screen

Sun Tour Android App Issues and Solutions

Sun Tour has errors/crashing/not working
Sun Tour server network connectivity issues
Sun Tour has black screen

Sun Tour iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Sun Tour app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Sun Tour app crashes or not working on Iphone (iOS):

Close and restart the Sun Tour app on iPhone
Update Sun Tour app to the Latest Version for iOS
Uninstall and reinstall Sun Tour iPhone app
Update your iPhone to the latest iOS version

Fix Sun Tour on iPhone unable to connect to server/internet connection issues::

To resolve Sun Tour network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Sun Tour black/white screen (blank screen) on iPhone:

Follow the Sun Tour iOS app troubleshooting guide Here →

Sun Tour Android App Issues and Solutions

Fix Sun Tour not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Sun Tour app issues:

Force Stop the Sun Tour App
1. On android, goto "Settings" » click Sun Tour app. » click "Force Stop".

Update Sun Tour to the latest version on PlayStore

Clear Sun Tour App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Sun Tour app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Sun Tour.

Fix Sun Tour unable to contact server/ Sun Tour internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Sun Tour » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Sun Tour » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Sun Tour on android.

Solve Sun Tour black/white screens issue on Android:

Follow the Sun Tour android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Virgile de Lacerda, developers of Sun Tour.