Harmony Music Radio app not working? crashes or has problems?

Harmony Music Radio Status

Last Updated on 2019-02-28 by Haotian Wang

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App has problems

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Common Harmony Music Radio Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Harmony Music Radio app on iOS and Android devices. Solve all Harmony Music Radio app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Harmony Music Radio iPhone Issues and Solutions

Harmony Music Radio iOS app crashes, not working, errors
Harmony Music Radio iOS app network issues
Harmony Music Radio on iOS has black/white screen

Harmony Music Radio Android App Issues and Solutions

Harmony Music Radio has errors/crashing/not working
Harmony Music Radio server network connectivity issues
Harmony Music Radio has black screen

Harmony Music Radio iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Harmony Music Radio app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Harmony Music Radio app crashes or not working on Iphone (iOS):

Close and restart the Harmony Music Radio app on iPhone
Update Harmony Music Radio app to the Latest Version for iOS
Uninstall and reinstall Harmony Music Radio iPhone app
Update your iPhone to the latest iOS version

Fix Harmony Music Radio on iPhone unable to connect to server/internet connection issues::

To resolve Harmony Music Radio network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Harmony Music Radio black/white screen (blank screen) on iPhone:

Follow the Harmony Music Radio iOS app troubleshooting guide Here →

Harmony Music Radio Android App Issues and Solutions

Fix Harmony Music Radio not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Harmony Music Radio app issues:

Force Stop the Harmony Music Radio App
1. On android, goto "Settings" » click Harmony Music Radio app. » click "Force Stop".

Update Harmony Music Radio to the latest version on PlayStore

Clear Harmony Music Radio App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Harmony Music Radio app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Harmony Music Radio.

Fix Harmony Music Radio unable to contact server/ Harmony Music Radio internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Harmony Music Radio » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Harmony Music Radio » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Harmony Music Radio on android.

Solve Harmony Music Radio black/white screens issue on Android:

Follow the Harmony Music Radio android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Haotian Wang, developers of Harmony Music Radio.