MyNavy Family Reviews

MyNavy Family Reviews

Published by on 2024-07-08

🏷️ About: The MyNavy Family mobile application connects Navy spouses and families to information and resources to help them successfully navigate the complexities of life in a Navy family. It combines authoritative information from a wide range of websites into a single, convenient application.


       


Is MyNavy Family Safe to Use?

We Investigate the app owner's website (Applocker.navy.mil), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
58.3%

🤬 Negative experience
33.3%

🫥 Neutral
8.3%

~ from Justuseapp.com NLP analysis of 12 combined software reviews.



Read 1 Customer Service Reviews 😠💢

3.4 out of 5
A great idea that needs analytics and updating

Like the content updates for 2020, this rating has been updated for 2020. The same functionality issues exist. MyNavyFamily has a search function but it is limited and doesn’t work with the common questions of the inexperienced Navy spouse.
Questions like:
What do I wear to a Navy Ball, Dining Out, to visit a ship/sub/squadron?
How do I get on base to visit my spouse?
Ship visit
Hail and farewell

If the key word in the question doesn’t match MyNavyFamily ’s main content titles the search comes up empty. A new spouse may not be familiar with the general headings for specific topics

If the content is locked in a pdf file the search will always come up empty as the engine doesn’t search pdf. Take the content out of that format and put it into a responsive text size format and there might be more success in that arena.

Having to hamburger to get to comments and feedback means MyNavyFamily won’t get many comments or feedback items. More than one click is a detriment for use. The feed back function is currently broken so I placed my feed back here so that the creators will have access to it.

Checking the analytics of whether or not MyNavyFamily is used or removed from the phone after download and what aspects of MyNavyFamily are used most and what areas users linger on or depart MyNavyFamily from will give insight as to areas of success and areas that could be tweaked to encourage more use and sharing of the information about MyNavyFamily . Without use analytics any updates for content and usability are shots in the dark that may not be the target that is most needed.

MyNavyFamily is a great idea in itself- and active duty members get it and don’t think twice because they’ve had extensive onboarding into Navy life. It needs updates and accessibility tweaking before it will be used and successful in the Navy family arena. Spouses and family members are not living in or used to communicating the same way that occurs in the culture of active duty and thus move on after giving MyNavyFamily a once quick look to other resources and will simply search google or another engine to find their answers faster.


Safety Analysis

41.7% of users say app is safe 👍
41.7%

33.3% of users say app is risky 🚨
33.3%

25% of users have some concerns ⚠️
25%

🔏 Privacy & Data Safety

MyNavy Family collected the following data from you:

  • Data Linked to You:
    • Contact Info



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Features

- Emergency Contacts – Access a list of Navy websites and phone numbers for immediate support from a range of organizations, such as the National Suicide Prevention Lifeline, Sexual Assault Crisis Support, National Domestic Violence Hotline, the American Red Cross Emergency Hotline, and others.

The MyNavy Family mobile application connects Navy spouses and families to information and resources to help them successfully navigate the complexities of life in a Navy family.

The Tiger Team included Navy Spouses, along with the Ombudsman at Large, Navy organizations that provide services to Navy families, and several nonprofit organizations.

The app is part of a larger effort by the Navy to improve the experiences of spouses and families in order to promote strong Navy families and support them in every way possible.

The MyNavy Family app was developed by a Spouse Advisory Tiger Team that was established by the Navy Sailor Experience team.

  Contact Support
Developer:
Program Executive Office for Enterprise Information Systems, Sea Warrior Program