Supli app not working? crashes or has problems?

Supli Status

Last Updated on 2022-09-28 by Glenn Allogho

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Common Supli Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Supli app on iOS and Android devices. Solve all Supli app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Supli iPhone Issues and Solutions

Supli iOS app crashes, not working, errors
Supli iOS app network issues
Supli on iOS has black/white screen

Supli Android App Issues and Solutions

Supli has errors/crashing/not working
Supli server network connectivity issues
Supli has black screen

Supli iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Supli app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Supli app crashes or not working on Iphone (iOS):

Close and restart the Supli app on iPhone
Update Supli app to the Latest Version for iOS
Uninstall and reinstall Supli iPhone app
Update your iPhone to the latest iOS version

Fix Supli on iPhone unable to connect to server/internet connection issues::

To resolve Supli network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Supli black/white screen (blank screen) on iPhone:

Follow the Supli iOS app troubleshooting guide Here →

Supli Android App Issues and Solutions

Fix Supli not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Supli app issues:

Force Stop the Supli App
1. On android, goto "Settings" » click Supli app. » click "Force Stop".

Update Supli to the latest version on PlayStore

Clear Supli App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Supli app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Supli.

Fix Supli unable to contact server/ Supli internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Supli » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Supli » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Supli on android.

Solve Supli black/white screens issue on Android:

Follow the Supli android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Glenn Allogho, developers of Supli.

About this app

this app est la plateforme française #1 qui permet aux professionnels de la restauration (chefs, bouchers, poissonniers, primeurs etc. • Retrouver tous les meilleurs fournisseurs en direct (BIO, fruits & légumes, crémier, boissons etc. • Bénéficier d’un outil de communication simple pour toute son équipe ! Besoin d’un fournisseur ? Un changement de carte ? Le produit est très simple, innovant et totalement GRATUIT. Besoin de simplifier la gestion des commandes ?