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Nonogram.com - Number Games Contact Information

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Read 3 Customer Service Reviews 😭😔💔

4.6 out of 5

Review gone? App bad anyways

2022-04-28

by Chrono_trigger

I came to update my review for a second time but apparently it is gone? Guess they can remove reviews they don’t like. So, why do I rate low? Well, one star lost for removing my review.
Another star lost because of the poor response they gave to my original review where I wanted them to make a way to play better. Tired of pushing one block and ending up hitting another. Forcing a life lost and eventually having to watch ads. Their response? To play the other game mode. They lost stars for the way it plays. I love the app minus the fact that issue happens. So, I tried the other mode. I guess it’s okay minus the yet still clicking the wrong box over and over again. Just no lost lives or forced ads since you’re not told you’re wrong.

My solution? I found another app just before this recent update of theirs hit. They didn’t fix my issue so it lest even another star. Now it’s down to one. It would have zero if I could do that. The other app? Two Eyes. It has a directional pad so you can navigate with it instead. Voila! Never a misclick. And with this update on this app? The toggle of filling in the boxes or putting Xs... it was a feature already they just broke it and claim it is new. It was there when I started playing and got use to it so much that I wondered where it went. Wondered why the toggle was never switching anymore causing more errors that were not my fault.

Updated Review: Nasty design to trick you into watching ads

2022-05-05

by Hemulen52

I gave this game a chance and at first was frustrated by the “lives” system and how accidentally tapping a fraction of a millimeter from from the intended target or meant. Also the numbers at the top and side that tell you important clues are very hard to see because of their color and lack of contrast. Whoops that was actually a 7 not a 1 giving you a clue. Whoops accidentally brushed your finger on the wrong area of the screen. Well that’s two lives and good luck getting through a big puzzle without making another mistake. Then you can quit the game or watch an ad that often will freeze the app and discard your progress

The designers have apparently realized it’s a universal thing that tapping precisely and seeing small things clearly on a phone is difficult and they found a way to make a lot of ad revenue money by punishing their users’ “mistakes” that are a result of design decisions.

Other puzzle games like this have ads and actually reward you for watching them. I don’t recommend this game unless you have a high tolerance for frustration or love watching ads and don’t care that fun for the player was not a priority in its design

Fix a change that was made?

2022-05-12

by 13132313

Hello, this one’s for the devs. This game is wonderful, it’s very calming and helps put my significant other to sleep each night, when she usually has trouble doing so. But a recent change was made to the game, where if you finished a row/column, it doesn’t automatically “x” the rest of the spots anymore. It was a big part of what made the game so nice, even if it’s a small difference. Would you please put it back? It’d mean a lot, we really miss that ease of life mechanic. It was relaxing, and helps her sleep. Thank you, we hope to see that mechanic back in the game soon :) thank you for making a calming game for before bedtime.

Edit: I realize the mechanic I was talking about was called the “auto crosses feature.” I am aware that it was under testing, and that you made the decision to remove it, but if you could make it an optional setting, that’d be incredibly wonderful. Even if it is buggy, we’d understand, we’d just like it back.

Edit#2: I put in several requests on all of the available platforms that I’ve found asking the developers and team involved with this game to add what I’ve mentioned above about 4 months ago and I’ve received pretty generic responses that felt like automated messages, and no update adding the feature. Please add the feature, I feel it’s not such a difficult thing to do, especially with the amount of time it’s been.


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