eAfad app not working? crashes or has problems?

eAfad Status

Last Updated on 2023-12-25 by AFAD

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Common eAfad Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot eAfad app on iOS and Android devices. Solve all eAfad app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

eAfad iPhone Issues and Solutions

eAfad iOS app crashes, not working, errors
eAfad iOS app network issues
eAfad on iOS has black/white screen

eAfad Android App Issues and Solutions

eAfad has errors/crashing/not working
eAfad server network connectivity issues
eAfad has black screen

eAfad iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever eAfad app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix eAfad app crashes or not working on Iphone (iOS):

Close and restart the eAfad app on iPhone
Update eAfad app to the Latest Version for iOS
Uninstall and reinstall eAfad iPhone app
Update your iPhone to the latest iOS version

Fix eAfad on iPhone unable to connect to server/internet connection issues::

To resolve eAfad network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix eAfad black/white screen (blank screen) on iPhone:

Follow the eAfad iOS app troubleshooting guide Here →

eAfad Android App Issues and Solutions

Fix eAfad not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent eAfad app issues:

Force Stop the eAfad App
1. On android, goto "Settings" » click eAfad app. » click "Force Stop".

Update eAfad to the latest version on PlayStore

Clear eAfad App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "eAfad app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch eAfad.

Fix eAfad unable to contact server/ eAfad internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click eAfad » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got eAfad » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch eAfad on android.

Solve eAfad black/white screens issue on Android:

Follow the eAfad android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AFAD, developers of eAfad.

About this app

AFAD Bilgilendirme Uygulaması, afet ve acil durumlarda uyarıların ve önlemlerin paylaşıldığı mobil uygulamadır. İlk aşamada deprem bilgilerini verecek olan uygulama, ileriki güncellemelerle sel, taşkın, su baskını, kaya düşmesi, heyelan, hortum ve fırtına erken uyarılarını da kullanıcılara sağlayacaktır.