Contact TAG Heuer Golf Support

by Bigjap3

Well they sold out and people are mad because of subscriptions I’m mad because of the new functionality switch. Forced to switch over and bought the half off for the year of Apple Watch played it today. Buggy and confusing as far as interface goes the watch and phone don’t sync well at all the only thing similar to FunGolf app is the map graphics. They tripled your inputs for one simple shot that the original FunGolf had. This app is horrible and contacted customer support for a refund on the upgraded app. I think it’s a five day trial period and this one lasted one day and 2 holes of golf before I just stopped trying to input every shot and just entered my score manually with no logging of distance. This app is so dumb when I entered my scores it could not even figure out that I had shots of over a mile ruining any of my other stats when it comes to long game and club length ect ect. I will update this review if customer service ever gets back to me and I will contest my purchase with my credit card company if I am charged and not refunded because I did notify them of my poor experience with their app within the trial period.

by KevinS3323

To start, the reply here will be to reach out to customer service. I’ve done that, and there are no replies. Maybe the worst customer service ever. I paid $2,800 for a watch that now will not sync to the Tag golf app. It used to run just fine. Now every time I try to sync the round in my watch to the app, the round on the Tag Connected golf watch just crashes. Today I played 17 holes then opened the app to let it sync, and it only synced 6 holes, then crashed. Entire round lost. Before at any point if I open the app on my phone, it would simply sync with the last hole completed and go from there. Now, crash. Before it crashes it tries to download the course data over and over. I have the most current iOS. The tag golf app on the watch is most recent, as well as on the phone. I’ve restarted. If I could I get my money back tomorrow on this. It’s absolutely terrible.

by Bmgoodwrench

This used to be a fantastic golf app when it was fun golf, but since the switch over to TAG it has fell apart. App crashes constantly and the yardages are incorrect. One of the last rounds I played had the middle of green yardage and back of green yardages as the same distance. And it was like that on every hole. My playing partner uses TAG as well and his was experiencing the same problem. On my round yesterday the app ended my round about 5 holes in and my scorecard was lost. On a precious round the app crashed somewhere on the front 9 and would crash every time I tried to reopen it, so I had to ask my playing partners for distances. I’ve used this app for years, but I just deleted it off my phone after yesterday’s debacle. TAG took a great app and messed it up for the worst. I’ll be looking elsewhere for a better app