dF app not working? crashes or has problems?

dF Status

Last Updated on 2023-10-12 by Die Fachwelt Verlags- und Handelsgesellschaft mbH

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Common dF Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot dF app on iOS and Android devices. Solve all dF app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

dF iPhone Issues and Solutions

dF iOS app crashes, not working, errors
dF iOS app network issues
dF on iOS has black/white screen

dF Android App Issues and Solutions

dF has errors/crashing/not working
dF server network connectivity issues
dF has black screen

dF iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever dF app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix dF app crashes or not working on Iphone (iOS):

Close and restart the dF app on iPhone
Update dF app to the Latest Version for iOS
Uninstall and reinstall dF iPhone app
Update your iPhone to the latest iOS version

Fix dF on iPhone unable to connect to server/internet connection issues::

To resolve dF network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix dF black/white screen (blank screen) on iPhone:

Follow the dF iOS app troubleshooting guide Here →

dF Android App Issues and Solutions

Fix dF not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent dF app issues:

Force Stop the dF App
1. On android, goto "Settings" » click dF app. » click "Force Stop".

Update dF to the latest version on PlayStore

Clear dF App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "dF app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch dF.

Fix dF unable to contact server/ dF internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click dF » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got dF » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch dF on android.

Solve dF black/white screens issue on Android:

Follow the dF android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Die Fachwelt Verlags- und Handelsgesellschaft mbH, developers of dF.

About this app

Als Fachwelt Verlags- und Handelsgesellschaft bieten wir Fachbücher für die Physiotherapie an, die sich speziell für die schulische Ausbildung eignen, ebenso aber auch für die berufliche Praxis. Beispielsweise die "Heller-Skripte" für die Physiotherapie Prüfungsvorbereitung und zur Examensvorbereitung. Diese sind zu einem besonders günstigen Preis erhältlich. Eine Besonderheit sind unsere verlagseigenen Exklusivausgaben. Alle Ausgaben der Zeitschrift „physio-Journal“, die seit 2013 erscheint, stellen wir unserer App kostenfrei zum Download zur Verfügung.