Contact Cartoon Yourself Support

I wish I could give it less than one star. This app has no help page and no way to contact anyone about the service. I figured it would be simple enough, and I only wanted to try it one time. I started the free trial and I submitted one picture. It said it would take 4 days to complete, and gave the option to get it within 12 hours if you buy two more coins. I tried and it didn’t seem to work because the status of my order never changed, so I thought it might be a glitch. I tried one more time before giving up. It never worked. I never got my picture, and 3 days later I was charged the monthly membership fee because the trial expired. (you get nothing with the trial, you still have to buy things separately and it has zero features that would make you want to purchase a premium membership) I was surprised to see the two additional charges from when I tried to expedite the process because I never got to actually use the service. When I canceled it in my settings, it said I would still have access to the membership until May 16th. Even though it was a bad experience, I figured if I can’t get my money back at least I can use it for a while. No. I went to the app to check the status of my picture and it still wasn’t done. It also takes me to a page to sign up for a membership when I try to import a photo just to see what would happen. So the membership does not continue if you forget to cancel the free trial. Not worth it all, try a different one.

I read an online review of the best photo “cartooning” apps and chose this one from the list. I wanted to give my husband a cartoon drawing of each of our kids as a birthday gift. I uploaded three pics and paid for the coins, and weirdly each pic was not the same amt of coins though there was no explanation or breakdown of why. I then noticed the turnaround time was anticipated as being many days so I bought and used additional coins for the faster turnaround time of 12hrs. That was almost two weeks ago and I’ve received zero communication from the app, zero cartoon pics of my kids, and a weekly bill for being a “member” of this stupid fraudulent app. Like other reviewers posted, there’s absolutely no email or phone numbers to contact so my only choice was to cancel my “membership” (member of what IDK) and then I hit the button to cancel each of the pic requests. I’m assuming I’ll never see my money again, and at this point I’ve already invested over $50 in this stupid thing so hopefully my post, along with others, will keep others from losing money to this sham of an app.

I downloaded this app wanting to use it for one picture so I signed up for the free trial planning on canceling the trial after getting the picture made. When I was trying to upload a photo they wanted even more money just to chose a photo. So I went through the app looking for a way to cancel the subscription before they charged me for nothing but there was no way to cancel the subscription through the app. I tried finding a website for the app hoping that I would be able to cancel it there but there was no website for the app. I finally found out I could cancel the subscription through my apple account before they could charge me for anything.