Contact Bingo Solitaire Support

by OOMariaOo

This is, by an enormous margin, the most fraudulent gaming platform I have ever used. Nothing done in this app will be in any way a game of skill or even of chance. Every single match of every single game is manufactured to go the way they want it to go. Play one round of any game on here and you’ll see what I mean immediately. And if you actually do manage to accumulate $10 or so in winnings after 6 months and you try to cash it out, it will never allow you to. For over a year and a half I tried to get winnings cash out of my MPL account, I contacted their so-called customer service (it’s just an in-app chat bot and an email address nobody ever answers, I was told in the chat that MPL “didn’t have a phone number” when I asked for further support) to correct something that was wrong with my verification needed for withdrawal. Nobody could ever tell me what the problem was, they just kept telling me keep retrying until it goes through. All this resulted in was me getting blocked from trying to verify temporarily over and over. I was never able to diagnose or correct the issue, or withdraw any of MY money from the app. They certainly had no problem taking a deposit from me without that verification though. Apple should protect their customers and ban these developers from the App Store, but since that doesn’t appear to happen, ever, PLEASE do not waste your money in this mess. You’ll never get it back.

by StrangerGranger

This app was fun for about a month until I finally started to cash out. After I cashed out twice (I’m talking small cash outs, one $10 and one for $12) I went to login one morning and I couldn’t. The app had locked my account and told me that I violated some rule, and they deemed my account fraudulent. Now the day before, I contacted support over a match that froze up and wouldn’t allow me to make any moves or play at all, but I could see the other person playing. My opponent won obviously, and I wasn’t even mad. I simply told them what happened, sent screenshots when they asked for them, and very and asked for a refund for the money I put in for that match. The support staff I spoke with said sure let our expert team look into this and we will definitely get it taken care of for you…. then the next morning my account was locked and I could no longer play. I honestly was enjoying playing the game and the cash outs were very simple and fast, but the games are 100% rigged. And it’s obvious when the game is literally in favor of your opponent-they roll exactly what they need to win or are dealt exactly what they need to win or to make you lose. Or my personal favorite, they lock your account for no reason and you can’t get anyone to answer the question “why was my account locked?” Screw you MPL, and eat glass. I’m just glad my account only had a few bucks in it when they locked it.

by EdableShaboopie

At first I Enjoyed this site and games until I deposited money. I had deposited some money so I could assure my position in a tournament I had entered. I was so happy because I had not done as well as I was before and I was going to win a prize, i was in second place in the tourney. The tournament was going to end in 8 hours then all of a sudden when I hit play game it kicked me out and permanently locked me out of my games saying it was a 3rd offense in cheating. I didn’t cheat, I wouldn’t even know how to cheat on their games, let alone attempt it. I had never received any other offenses prior either. No first offense or second offense. I just all of a sudden was permanently banned. When this happened, it also makes you forfeit any money deposited and any balances you had. So you are screwed out of your money and not even told how you allegedly cheated. I believe they just didn’t want to pay out. I was in line to recieve a $150 Apple Card, but they chose to ban my account and say I cheated and say it was my 3rd offense when I had never had any problems prior and had not received any notices of offenses made or anything. They wanted to take my money and my winnings so they didn’t have to pay out. So I don’t recommend this app at all. I will not participate in anything they have as I’m sure they will do the same thing in those as well.