Contact Pictionary Air Support
Company Name: Mattel, Inc.
About: Draw on air, see it on your device and mirror to the TV in this hysterical way
to play Pictionary™, the classic family drawing game.
Use the special
Pictionary Air™ pen (sold separately) to draw in the air while the app tracks
and displays the sketch.
Pictionary Air Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Pictionary Air. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Pictionary Air. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Mattel, Inc.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Pictionary Air Website
Privacy Policy: https://corporate.mattel.com/privacy-statement.aspx
Developer: Mattel
Read 3 Customer Service Reviews 😭😔💔
Had High Hopes But Glitching Video Makes It Unusable
by Brittwoo96
I was so excited to get this game, but we’ve never been able to play a single round. The camera/video glitches and buffers so much it makes it impossible to play the game. It’s more like still pictures every couple of seconds than a stream of video, and the camera doesn’t pick up any of the wand’s drawings. We’ve tried it on Wi-Fi, off Wi-Fi, on different devices, updating our IOS, and nothing works. It’s so frustrating. Wasted $30 on this since we’ve never been able to get the app to work well enough for a single round. So disappointed.
Dumb game
by Jahoo.jahah
How is this fun? You can’t see what you’re drawing , it doesn’t make it “hilarious” it makes it stupid and frustrating. The pen also just magically draws scribbles by itself on the side of your page while you’re trying to draw your picture. Which makes it hard to guess what you’re drawing. And when you advertise that you can “cast” using a casting/streaming device your lying. It’s called mirroring the screen and it’s also dumb. I would never have bought it if I knew it could truly cast . Waste of money and time. The original Pictionary is way more fun . I’d give it no stars if it would let me.
Buggy
by NotPoke
Neat concept, but not even playable. Team mode just uses rear. Am of my iPad Pro and has no option to switch to front camera. Funny thing is that it works in selfie mode, but not in the normal game play mode, so useless :(. Please fix Mattel!
Edit: so after reviewing the game rules, I stand corrected that the point of the ‘air’ version of this game is to _not_ know/see what you are trying to draw.
But I think it would be a simple and easy way to add an extra mode of gameplay, especially for younger folks, etc to be able to play a mode where they can see what they are drawing.
Have a Problem with Pictionary Air? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Pictionary Air to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a Pictionary Air customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Pictionary Air.
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