BothLive app not working? crashes or has problems?

BothLive Status

Last Updated on 2020-12-29 by Zhengzhou Zhiji Network Technology Co.,Ltd

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Common BothLive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BothLive app on iOS and Android devices. Solve all BothLive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BothLive iPhone Issues and Solutions

BothLive iOS app crashes, not working, errors
BothLive iOS app network issues
BothLive on iOS has black/white screen

BothLive Android App Issues and Solutions

BothLive has errors/crashing/not working
BothLive server network connectivity issues
BothLive has black screen

BothLive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BothLive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BothLive app crashes or not working on Iphone (iOS):

Close and restart the BothLive app on iPhone
Update BothLive app to the Latest Version for iOS
Uninstall and reinstall BothLive iPhone app
Update your iPhone to the latest iOS version

Fix BothLive on iPhone unable to connect to server/internet connection issues::

To resolve BothLive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BothLive black/white screen (blank screen) on iPhone:

Follow the BothLive iOS app troubleshooting guide Here →

BothLive Android App Issues and Solutions

Fix BothLive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BothLive app issues:

Force Stop the BothLive App
1. On android, goto "Settings" » click BothLive app. » click "Force Stop".

Update BothLive to the latest version on PlayStore

Clear BothLive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BothLive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BothLive.

Fix BothLive unable to contact server/ BothLive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BothLive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BothLive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BothLive on android.

Solve BothLive black/white screens issue on Android:

Follow the BothLive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zhengzhou Zhiji Network Technology Co.,Ltd, developers of BothLive.

Verified email

Contact e-Mail: bothlives@gmail.com

Verified email ✔✔

E-Mail: feedback@bigo.tv

Website: 🌍 Visit Bigo Live Website

Privacy Policy: https://activity.bigo.tv/live/about/policy.html

Developer: Bigo Technology Pte. Ltd.

50% Contact Match

Developer: Vshow

E-Mail: contact@poppolive.com

Website: 🌍 Visit Poppo live Website

About this app

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