SuperFace Status

Last Updated on 2023-02-13 by ITECH Mobile LLC

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User reports:
No current problems

- App crashes frequently and no response from developers

- Misleading subscription cost and poor customer service

- Requires subscription before showing results, with inaccurate and disappointing results

- Fake reviews on the app store

Sandra Jones 2022-04-05

I wish to cancel my subscription. How do I cancel the subscription. Sandra Jones

Showing 1-1 of 1 reported issues:

Common SuperFace Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve SuperFace network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the SuperFace App
1. On android, goto Settings » SuperFace » click [Force Stop]

Clear SuperFace App Cache and Data:
1. On android, goto Settings » Apps » SuperFace » Storage » click [Clear Data] option. This clears both data and cache.
2. restart SuperFace.

On android, goto Settings » Apps or Manage Apps tab.
Click SuperFace » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto SuperFace » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch SuperFace