LIBERTY Dental Reviews

LIBERTY Dental Reviews

Published by on 2024-03-05

🏷️ About: LIBERTY Dental Mobile offers a quick and easy way to access your member account information and puts our most popular online features at your fingertips. Key features include: - Find a Dentist: Easily find a dentist by your current location or by entering your Zip Code.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
68.6%

😎👌🔥 Positive experience
16.6%

🙄💅🫥 Neutral
14.8%

~ from Justuseapp.com NLP analysis of 150 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app is easy to use and navigate.

- The digital ID card feature is useful.

- Customer support is helpful in resolving issues.



Read 23 Customer Service Reviews 👿🤬😡😠💢😤

1.6 out of 5

Doesn’t work

2022-05-25

I tried to logon with my user and password and couldn’t login. It kept saying user and password incorrect. I took my time and still it said the same thing. I only downloaded LIBERTYDental bc the website will not complete the “im not a robot” box. It just circles and circles and then no check mark. It’s ANNOYING. It makes me want to switch dental plans asap

Improve accessibility with voiceover and other assistive technology

2022-06-26

Seriously, this is a really bad experience. From unlabeled buttons, two elements of LIBERTYDental it is impossible to access with voiceover, The onboard screen reader to make the iPhone experience accessible to the blind.

Not working

2022-07-27

Signed in several times and LIBERTYDental will not work. I agree with everyone else

Not working

2022-08-28

downloaded LIBERTYDental . Tried creating an account but keeps saying member can’t be validated. Disappointing and frustrating.

Useless

2022-09-29

Nothing about LIBERTYDental works. Won’t let me create a new account and won’t let me search for a near by dentist office. I only got LIBERTYDental because it was sent in a packet with all my other documents from my employer and I wanted to go paperless but what’s the point if it doesn’t work and I have to use the packet that was sent to me.

Nope

2022-10-30

Tried to create an account, but keep getting a message that says « invalid parameters. »
I don’t know the member number so how can I create an account ?

Couldn’t create login

2022-12-01

Was directed to this site. Downloaded. Tried to create an account. Would not let me do that. Sitting here with my Ins card in front of me and I could not set up this login.

Is this a joke?

2023-01-01

Here's an idea- let's make sure people are able to create an account before launching an app to the public. Completely useless.

App is non functional

2023-02-02

LIBERTYDental is not functioning at all. Can’t log in and continually get error messages even with correct credentials. LIBERTYDental needs to be pulled off LIBERTYDental Store or fixed. Their website is almost as bad.

Impossible to use

2023-03-06

Tried to log in with my new account details, says account not found. Don’t waste your time.

App is useless

2023-04-04

Since downloading it some time ago I have yet to be able to really use any of its functions. There was one point, brief point, where I was able to search local offices in my network. That has since gone and now it’s back to useable.

This app doesn’t work

2023-05-06

I can’t get past the registration process. After you enter all of your info, the only button available to press is “cancel,” which takes you right back to the beginning. BROKEN.

Doesn’t send authentication text

2023-06-06

It won’t let you complete an account registration with LIBERTYDental . Just use the website and save your time and headaches. I have an iPhone 13 pro max with the latest IOS so it’s obviously LIBERTYDental creators fault.

Doesn’t work

2023-07-08

Logged on to their website and saw they have an app. Downloaded it and now trying to sign in with the same log-in information, but it says “we can’t seem to find you account.”

Icon

2023-08-08

No icon shows up on iPhone X with iOS 14.0.1 have to go to App Store and open LIBERTYDental ? Edit: Found it hidden in the iOS 14.0.1 new icon folder, iOS/my problem not Liberty Dental.

Easy to sign up and use

2023-09-09

I had no problem signing up or using LIBERTYDental . You need to follow the directions exactly or it won’t work. I love LIBERTYDental.

Good app !

2023-10-11

LIBERTYDental works good for me. It’s really easy to create an account and find a dentist. Digital ID card is really useful .

IT WORKS (READ BELOW)

2023-11-11

When it asks for your member id number, dont put the letters b4 it just the number!

Nice app 👍🏼

2023-12-13

LIBERTYDental is working great for me. I really like having a digital ID card.

Cool

2024-01-13

Very useful, I was having a hard time creating an account but reached out to LDP and they assisted me! Now everything works perfectly.

Annoying

2024-11-15

What’s new section says “General usability enhancements”.....it’s not usable at all though.

It’s a mess

2024-11-15

Who created LIBERTYDental ???
Nothing work ..
It freeze and nothing go throw ..
waist of time !!!
All the reviews are right , it’s 100% useless ...

Liberty dental app

2024-11-15

Absolutely garbage and that is it , I had to put one star because there is no zero star



Is LIBERTY Dental Safe? 🤗🙏


No. LIBERTY Dental does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 150 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.6/5 . Justuseapp Safety Score for LIBERTY Dental Is 19.5/100.


Is LIBERTY Dental Legit? 💯


No. LIBERTY Dental does not seem legit based on our analysis. This conclusion was arrived at by running over 150 LIBERTY Dental User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LIBERTY Dental Is 36.9/100..


Is LIBERTY Dental not working? 🚨


LIBERTY Dental works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with LIBERTY Dental? Post a Review




Features

LIBERTY Dental Plan was founded and is led by a dentist and administers full dental administrative services to over 4.1 million members in public and commercial programs in 50 states including approximately 2.8 million Medicaid members in Texas, California, Florida, Illinois, Nevada, New Jersey, and New York.

LIBERTY Dental Mobile offers a quick and easy way to access your member account information and puts our most popular online features at your fingertips.

- My Profile: Quick and easy access to all your info, including plan information, dependents, effective dates, and more.

- Security: The LIBERTY Dental app uses the latest security technology to protect your personal health information.

- Check Your Usage: See how you’re utilizing your dental plan and what types of treatments or limitations you have.

- Digital ID Card: Have your ID card handy right from your mobile device when you visit the dentist.

- Find a Dentist: Easily find a dentist by your current location or by entering your Zip Code.

You must register a new account to see the secured portion of the app and you will be automatically logged off after two minutes of inactivity.

- Contact Us: Send an inquiry to our Member Services team.

Use the advanced search criteria to filter the results to meet your needs.

  Customer Service/Support