Chichen Itza: GPS Audio Guide Reviews

Chichen Itza Reviews

Published by on 2026-01-06

🏷️ About: Uncover the mystery of Chichen Itza with this ultimate self-guided audio tour. Walk through one of the Seven Wonders of the World and explore its stunning Mayan ruins, including the famous El Castillo step pyramid.


       


Overall Customer Experience 😎


😎 Positive experience
41.4%

🫥 Neutral
38.9%

🤬 Negative experience
19.7%

~ from Justuseapp.com NLP analysis of 94 combined software reviews.

Is Chichen Itza Safe?
Chichen Itza: GPS Audio Guide is very safe to use.
67.7/100

  Safety Analysis »»

Is Chichen Itza Legit?
Chichen Itza: GPS Audio Guide looks authentic and legitimate.
131.3/100



Read 18 Customer Service Reviews 😠💢

4.7 out of 5
DOES NOT WORK OFFLINE!!!

The demo app worked fine, but once I purchased and downloaded the full guide and went to Chichen Itza (where I didn't have data connection) it just kept crashing. So, basically, it’s completely unusable and a waste of money.

Awful, crash prone

I tried to use ChichenItza in Chichen Itza, Mexico. I downloaded whatever I could to avoid using data as the reception is awful in Chichen Itza.

For some weird reason ChichenItza had to download stuff all the time and froze like crazy. It goes without saying it was useless. We’d way better hiring a guide

It’s ok

The guides are ok, but app isn’t well thought. It abruptly humos between segments as you move around the sites which is really annoying especially when you intentionally start play one segment but still moving around it may jump to another. There rewind / scroll of audio fragments also broken :/ in general whole navigation UI and experience is so-so.

Lastly guides then selves are rather short and if get few guides like I did they share same the same chapters which is kind of lame.

Good but major flaw

ChichenItza doesn’t recognize when you’ve already passed through a landmark, so it will switch to a segment you’ve already heard mid listening fresh content just because you are heading back. Please fix!

Very informative app, but it crashed multiple times.

The amount of detail for each area we visited was very good. The auto start function based on GPS location was also very good. The only problem we had was ChichenItza crashed multiple times (app froze or just closed) on my iPhone and my iPad. Cellular was off, tour was downloaded locally to each device before leaving the hotel. Apple devices are relatively new (iPhone 11 and iPad Pro 2019) with 256GB memory each. iOS for each device was up to date. No other apps were open. Closing ChichenItza and then restarting it fixed the problem for a little while, but then it crashed again. Probably crashed 5-6 times over our 3 hour visit.

Great for the independent type

Great app for the person that wants to go on their own pace. A lot of good descriptions and stories to hear. I really enjoyed it!!!
There where a couple of new sections at the site that where opened up and ChichenItza did not cover that but that is understandable.
I would recommend ChichenItza overall.

Wish I had it found this tour before

It couldn’t be better if you really want to know the whole history of these ruins. It guides you step by step and it’s very comprehensive. I particularly like the “learn more” feature. You can go as deep as you want. I strongly recommend it. For $6.99 it is almost free!

A good alternative to a guide

Great if you’re on a budget or just want to wander at your own pace. Almost pointless going to the ruins without some guide as you don’t get a booklet with your ticket to guide you round/provide any info. ChichenItza provides a good level of history and of the ruins. Easy to use and really interesting. Certainly worth the money.

Works well and is interesting!

Nice app, it works well with the GPS and pretty informative without being too long. Nice to have extra images and information if needed! Would recommend !

I love it

My boyfriend and I got ChichenItza to run away from being ripped off by tour guides. Loved it! It explained everything we needed to know and the gps route showed in the map is the best route to truly appreciate chichen itza! Would you rather spend 7 dols or 50 + tip in a guy who won’t even go through the whole archeological site with you? I saw other couples also using ChichenItza there and guides were openly criticizing and mocking us, which proved our point: they are not worth it.

Great Tour and worked Offline!

Great App. The Narrative timing and content was amazing and powerful. We downloaded the tours before we went to the Ruins and it worked Offline without any Data. It made our trip perfect. Also the kids loved it.

Worth it

Very detailed guide and worked offline! Saved us from spending $50USD on a guide and we got to go at our own pace. Downloaded within minutes!

Excellent

ChichenItza was super helpful! The GPS guidance worked perfectly. It allowed us to travel at our own pace.

Excellent Choice

After hearing some horror stories, I was very nervous about the local guides. Apparently they often just tell you bogus stories!

I got ChichenItza in hopes of getting detailed information that was trustworthy and boy did it deliver!

The main stops were good but generic - the extra section at the bottom was the real treasure trove. I also appreciated the map and directions. It’s surprisingly easy to get yourself turned around there.

View the ball game and the snake coming down

My son was asking how Mayan’s played the ball game without touching the ball. I was amazed that ChichenItza showed it clearly using an animation screen. Same thing about the Equinox days. We did not go there on the equinox days. However, ChichenItza showed how the snake comes down on the equinox days. Loved ChichenItza because of all these animations that guide could not show. Recommend buying it. (Please charge your phone fully before you start.)

Great and economical!

Great app! My husband and I shared a set of wireless headphones and enjoyed learning about Chichen Itza at our own pace.

Great tour, better price!

It was great!!

Well worth the $9.99

Great information on the history of the area and specifically Chichén Itzá.
The numbered map was very helpful and allowed us to see things that were not in the heavily trafficked areas.



Is Chichen Itza Safe? 🙏

Chichen Itza: GPS Audio Guide is very safe to use. JustUseApp Safety Score for Chichen Itza is 67.7/100.
This assessment is based on our NLP analysis of 94 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

91.6% of users say app is safe 👍
91.6%

6% of users say app is risky 🚨
6%

2.4% of users have some concerns ⚠️
2.4%


Is Chichen Itza Legit? 💯

Chichen Itza: GPS Audio Guide looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Chichen Itza is 131.3/100 .
This conclusion is based on analysis of 94 user reviews.

🔏 Privacy & Data Safety

Chichen Itza collected the following data from you:

  • Data Used to Track You:
    • Location
  • Data Not Linked to You:
    • Location

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Chichen Itza Tour $9.99
Cancun Mexico 4 + 1 Bonus $14.99
Tulum English Full Tour $4.99
Chichen Itza Spanish Tour $9.99
Coba Ruins Audio Guide $4.99
Ek Balam Audio Tour $4.99
Tulum Spanish Full Tour $4.99
PCH Bundle $14.99
California Bundle $39.99
Cancun Bundle $19.99




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Features

Walk through one of the Seven Wonders of the World and explore its stunning Mayan ruins, including the famous El Castillo step pyramid.

Learn the fascinating history of the ancient Mayan civilization, including their culture, architecture, and secrets, all narrated by local experts.

Journey through the ruins of this ancient city, and learn about the Jaguar Warriors, human sacrifices, and the significance of El Castillo, the Pyramid of Kukulkan.

And more! With stories written by historians and narrated by professionals, this app ensures you won’t miss a single detail during your journey through Chichen Itza.

Explore Coba, the ancient Mayan city with towering pyramids and scenic jungle paths.

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