Contact My Hotel Key

Contact My Hotel Key Support

Published by on 2023-11-07

About: Bypass lines at the front desk and simplify guest room access with the power to
unlock your hotel room door using your own personal device with My Hotel Key.
Get a digital key sent to the app from your hotel, and you can forget about
lost or stolen keys and keys that lose their magnetic imprint.



How to Contact My Hotel Key Customer Service/Support

My Hotel Key Contact Information

Listed below are our top recommendations on how to get in contact with My Hotel Key. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact My Hotel Key. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: Agilysys Inc.

E-Mail: [email protected]

Website: Visit My Hotel Key Website

52.63% Contact Match

Developer: OpenKey

E-Mail: [email protected]

Website: Visit OpenKey Website








Reported Issues: 3 Comments

By Mattemeo


Waited for room availability.

Prechecked in on the all no problem. Got to the hotel (The Venetian)at check in time. Waited for 30 minutes, constantly refreshing the app. Says “we’ll notify you when the room is ready”. Called the front desk after the half hour. They said that our room is ready. They admitted the all can be spotty and doesn’t work all the time. Not worth it. Just go to the front desk and save your time.



By ac3keith


3rd party App for digital check In don’t work

It was cool to have it saw the reviews they had problem tried it same I’d face not match error this is a joke Hotel your better than that



By dlangh


bad bad bad

my wife checked us in, so i installed this to have key as well. it just says you need to checkin first with NO options to do anything else??? fix this or remove it, its currently junk




Have a Problem with My Hotel Key? Report Issue

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Why should I report an Issue with My Hotel Key?

  1. Pulling issues faced by users like you is a good way to draw attention of My Hotel Key to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a My Hotel Key customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Hotel Key.


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