Contact Snaptain Air

Contact Snaptain Air Support


Company Name:

About: This streaming drone gives you a birds-eye view of the world using its onboard
video camera. Capture video and pictures in real time transmitted via 2.


 
  2021-04-15

Snaptain Air Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: fyd.play@gmail.com

Website: 🌍 Visit Snaptain Air Website

Privacy Policy: http://www.ihunuo.com

Developer: FYD Technology Co., Ltd








7 Most reported problems 😔💔

2.9 out of 5
Lance Lanoux
2022-12-10

I’m having trouble connecting the sp7100 to the internet and then it wii say calibrated but can’t do anything else on the app

Andrew Wingett
2022-11-28

Let's just say the sp 700 drone great flyer and flies great when your only using the sticks, the app sucks, I was out flying mine on a calm evening, normally I always use the sticks for everything even take off and land, except tonight I pressed the RTH button and the drone flew in the opposite direction for about 100 yards until it crashed into a tree, I completely lost control of the drone just for pressing the return home button, and when it crashed it broke one of the LED lights under the prop, now I can't fly it and I'm out the money, I consider myself a decent amateur pilot, I'm super cautious, I work very hard for my money and it sucks when a perfectly good drone crashes when all you do is hit the return home button, please I'll send the drone back to you if you can fix or replace it? Please respond sincerely Andrew wingett

Bennie Williams
2022-03-11

We're can you purchase batteries for sp510

Charles J Hume
2021-04-24

I can't figure out how to unlock it

What a garbage

2022-05-26

by PersyJack

This was a gift and my first drone so I don’t have any experience but with a zero knowledge i can tell you this drone (A15) and the app are garbage. I have an iPhone 7 plus on latest ios and all the app says is “please connect to drone’s wifi”. Well guess what, I’m connected to it but the app doesn’t recognize the connection.
Also, i fully charged the battery and literally 3 minutes later the drone lost the connection and crashed onto asphalt road.
What a joke

Very disappointed

2022-06-02

by Aubrey Drizzy

I just got this drone as a gift and I’ve been trying to connect the app so I can get some footage or snap some pictures. The app doesn’t work at all and I’ve been trying to contact the company to see if they can resolve the issue. The contact email isn’t working anymore.

I really enjoyed the drone especially for its inexpensive price.

I hope this can get resolved. If not, I will be returning the drone.

Waste of Time

2022-06-09

by Snaptain Is Junk

Received an A15 as a gift, drone flew nicely however the app never worked. Successfully connected the phone to the drones Wifi, etc. No control from the app, app itself didn’t seem to respond to anything. Not a lot of time has been spent on this app. Functionality problems all over this thing. Step up and spend the money on a real unit, I do not recommend this app or brand to anyone.


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