Tuner Pro: Guitar Bass Ukulele Reviews

by Sonnyhung

I saw a referral to TunerPro from an ad and it looked decent to use. Unfortunately it doesn’t allow you to use FREE as offered. To even use/ test TunerPro you are forced to start a free trial. As others have mentioned their frustration when charged the $7.99 plus tax per week and then having to unsubscribe from their service I’m astonished that Apple would allow such a setup which will cause users to have a bad experience. Users should not ever have to get into this position of having to be conned into using a free trial. TunerPro developer should offer TunerPro free to use with out having to finagle the situation to where a users has to waste their time to unsubscribe after the free trial is over. Why does Apple and TunerPro develop screw users by putting us into such a position? If TunerPro developer decides to remove this requirement that we have to use the free trial to get access to their app then I’ll give it a try. If not I’ll be posting this warning and a thumbs down for their app because of this issue. Users should not be forced to start a free trial just to test TunerPro when it’s being advertised as a free app with in-app purchases. It’s not really a free app with in-app purchases if you force people into a situation where they are subscribed. Being subscribed is not free, it’s only free for the first week... that’s almost like a bait and switch...

by Kevinladkins

TunerPro is a SCAM. DO NOT INSTALL IT. They offer a “free trial” but then set it up so that unless you’re paying close attention, you default to a $49/year subscription that kicks in less than 24 hours after you’ve downloaded it.

I’m sure some customer service rep is going to respond to this explaining how I should have more closely read the terms of service, etc etc. But apps that are not SCAMS make it very clear when you’re about to commit to paying them money. Apps like this, knowing full well that no one in their right mind would pay $49/year for a simple guitar tuner, make things just confusing enough that they’re able to bilk suckers like me out of their money before they’ve realized what’s happened.

DO NOT BE THE NEXT SUCKER. DO NOT INSTALL TunerPro

by Webzilla1

TunerPro may be good in functionality but it charges you for a subscription even if you cancel the free trial. TunerPro has had my Apple ID locked up for a weeks because of them charging me for a subscription that I did not want and that I canceled before the free trial ended. Buyer beware. You will be charged regardless of you canceling before the free trial is up.
They are still trying to charge my card for this silly app. Which is keeping my App Store and ITunes accounts locked because of a charge this company is trying to collect. Ive contacted apple and they say contact the seller. There is no contact info outside of France. Buyer beware.

by Itsreeky

My teenage daughter downloaded TunerPro. It automatically installed as auto-download at $7.99. After we told her to cancel, she could not find out how to unsubscribe. She didn’t tell us because she knew we weren’t happy about first $7.99 charge. She kept trying with no luck. We got charged for a second week and got a second $7.99 charge (actually $8.43 after taxes). Now we are in the 3rd week and it is taking me all long time (so far unable to unsubscribe)
We are going to end up paying more than $25 for an app she has used ONCE. And they offer it for free if you unsubscribe. Apple store needs to intervene and force them to remove the auto-subscribe. This is BS!

by Melmmhh

What a horrible app! I had installed TunerPro FOUR months back not knowing anything about it, when I got onto TunerPro I realized it wasn’t as helpful as I had hoped and wasn't worth my time so I proceeded to uninstall it. Today, by chance I checked my apple subscriptions and saw TunerPro was charging an automatic $7.99 a week for the four months without any notification. I had uninstalled TunerPro the same day I had downloaded it and not once was anything mentioned of a obligatory weekly payment of $7.99 ($8.43 with taxes) so at this point I’ve lost $92 on an app I’ve never used. Completely disappointed with this service. Definitely not worth $7.99 a week and certainly not $92!

by Evaslayder

You can’t use TunerPro unless you “sign up for a free subscription” and then they make it very very difficult to cancel by not making it clear on how. And they charge you weekly? It’s overpriced. Another thing I’m very confused about is why it says that a majority of the reviews are 5 stars?? I literally scrolled through all of the reviews and 90% of them are 1 star. TunerPro is a scam to make money, do not download. It’s not worth the trouble. You can easily find a free app that actually works.

Go to settings > your profile at the top > then into subscriptions, scroll all the way down and you should be able to cancel. I hope that helps.

by GibbyGalleran

I don’t know what it is about TunerPro but I have to turn it on and off at least 6-7 times before being able to tune my Bass. I can tell that TunerPro is working because I can navigate to different menus but when it comes to hearing my strings TunerPro refuses to listen. I’m using the free version but I feel like this is a ploy to get you to pay for the real thing. No matter how quiet it is TunerPro refuses to detect sound the first 6-7 times I open it up. TunerPro is good when it decides to work but is completely useless 90% of the time. if they’re really trying to get me to buy their app then please make the free version functional at the very least.

by James The Spreadsheet Man

No no no
Don’t do it
Stay away
This is a trap !!!!

I wanted to see if I could get a quick app to help tune my guitar , I tried this one first .

Next thing I know I had a $49 PER Month subscription in my credit card .
I don’t think it told me the charge it was about to make . It didn’t offer a free trial period which looks like is an option if you go deeper. It didn’t let you play with basic tuning first , like TunerPro title implies.

I’m sure I didn’t pay close enough attention to the first startup screen and clicked on the wrong thing just trying to try a simple guitar tuning . But that is just ridiculous !!!!!

TunerPro is called “tuner pro”.
It must do a lot of things other than tune, so change the title !!!

If this was a legitimate company, the initialization screens wouldn’t charge you before you understood what you were getting into . TunerPro title wouldn’t be something simple that you would never expect a heavy subscription charge for. I’m debating reporting this company to the Better Business Bureau .

by Torijones171

I loved the simplicity of TunerPro! It was quick and free. I’ve used it for years and recommend it to all of my friends. But just recently I purchased a new phone and hadn’t used TunerPro since then until about 3 weeks ago. I downloaded it again for free, saw they had made upgrades but wasn’t terribly interested because I just needed it to tune my guitar. After tuning I closed TunerPro out and haven’t used it since. This morning I entered in my new debit card information for iTunes and was charged $7.99 my Guitar Tuner. I was confused and frustrated to come here and read the same thing happening others. Then to read they are deferring this to a simple “it will only subscribe you if you chose to purchase it”. Never again will I use TunerPro.

by Tgd648

it’s probably not illegal to set up your intro page like you did. but it should be. thankfully i have to manually approve my apple charges but i feel bad for the people that got taken advantage of because they just clicked the big green continue button that suddenly turns into a purchase button labeled as a “continue” button. and your fine print being there doesnt make it ethical it’s just there because you have to put it there. ZERO STARS FOR PREDATORY DESIGN. one star because at least i can download it for 5 minutes and get to drop d when i cant find my real tuner then immediately delete it again. what a joke!

by Centex Wraps & Signs

Saving everyone a big step. Go to settings, click on iTunes and app->then click on your name at top-> then view Apple ID from the pop up list. From there click on subscriptions and you can manage from there. Also be sure to click on purchases to find out how many times they have screwed you over and charged you.

To the mod/Alice. I am sure I am keep using the free version but all I want is my 3 subscription fees back including tax. If you call this a business where the bulk of your reviews are from angry customers (which you want to still use your app mind you) you have a very short lived business model. I hope you can sleep well at night knowing you can not even take credit for half your apps because people will be looking for you.

by Tilted Lamp

I got TunerPro to tune a guitar that I painted as a gift for someone. However, upon opening TunerPro I was forced to start a free trial. Do not respond and say the subscription is ‘optional’, because it’s not. There is no way to close out of the subscription screen. When I discovered this, I decided to go ahead and start my free trial since I would be deleting TunerPro after I tuned this one guitar, since I don’t have any guitars of my own nor do I know how to play one. When I tried to start my free trial, however, it wouldn’t let me because I didn’t have enough money on my phone for TunerPro to steal once my week was up. I find it to be very misleading and unfair to label your app as ‘free to use’ and then force people into a subscription. To everyone looking for a guitar tuner, do not get this one if you want a free tuner. Go find a different app. To the developer, please either fix the issue of being stuck on the subscription screen or stop labeling TunerPro as ‘free to use’.

by Johnm.c

The main functions of TunerPro are inaccessibly blocked behind a subscription paywall that cannot be dismissed or engaged with outside of picking and clicking one of the three weekly/monthly/yearly paid subscription packages. There are no “free” features or unpaid functionality for/within TunerPro, despite developers incessantly claiming that there is. Consumer apps developed using this kind of model to forcibly market their otherwise free products for monetary profit/gain without having any regard for the actual usability or long term value or sustainability of said product/service for the consumers who use them is a red flag. No app or in-app service that claims (either in-part or wholly) it is free-to-use but will not function properly without a paid subscription from the apps user, should not be allowed to advertise or operate on TunerPro Store. I’m pretty sure Apple prohibits this (or anything similar) in their App Store TOS for developers, which TunerPro clearly violates and ignores.

by Chloemalia

First of all I just downloaded TunerPro and of course I pressed next to get stared and it say start free trial and I want to try it for free and this isn’t cool how I HAVE to do it like people want to try this free yet I haven’t even started like come on put a cancel button for people that don’t want to do it. And by the way if you’re gonna say that I can use it free, I can’t because I tap everywhere, no cancel button. So don’t come to be saying “ oh you can use it free” HOW?! YOU NEED TO EXPLAIN HOW! Some people just wanna learn free but it seems like you FORCING people to pay useless subscription. This makes me upset, to be honest, this is worst then simply guitar just because the you pay more for the subscription, they don’t force you to do the subscription. PS fix this immediately because there are other people in the world that want to learn.

by Michael Christy

I am a person who only uses TunerPro to play my guitar, but I play a wide variety of songs, but the free version of TunerPro is so restricted that I am unable to tune my guitar to the things I want. 95% of the features are in the paid version of TunerPro

So as a reasonable person I looked into getting the paid version, and then I saw it costs $8 dollars a week! That’s 32 dollars a month, twice as much as a Netflix subscription for just a guitar tuner.

TunerPro works good, but it’s extreme limitations and high prices are greatly restricting it and it’s getting on my nerves that I must use other things for my guitar

by Fletchvdb

I had high hopes for TunerPro, but after downloading it and realizing that the free version was basically useless, i went ahead and purchased premium. That was an expensive mistake! First of all, the amount of different prices for premium is ridiculous. Is it really necessary to have like 8 different price points for a tuner?
i literally just wanted to tune my guitar once, and somehow ended up with an $8/wk tuner! unfortunately i didn’t realize it until i was $30 in. I have never even seen an app that charges weekly. Trying to cancel was a pain, and i’m not even sure i actually have.
i have now downloaded a free Tuner app, guess what? It works better than one i paid $8/weekly for!
Well I wish i had read the reviews first! i am going to contact Apple directly because am app with this many bad reviews regarding charges, should maybe be reviewed by Apple, it just seems unethical.

by Thecomfyshirt

I’ll start with The Good: the tuner itself seems to work great. It’s pretty precise for a phone tuner and offering tuning for different instruments is nice. The fact that TunerPro works as advertised is the sole reason it doesn’t get a single star.

The Bad: TunerPro lures you in with a free trial and low first subscription fee so it seems relatively risk free to try. If you forget to cancel before your trial is over it’s just a few bucks so no big deal. But TunerPro itself has no subscription management features to be found and nowhere is it explained you must go through your Apple ID to cancel.

In fact, after agreeing to pay when your free trial is over, any and all mention of the subscription even existing are conspicuously absent. Leaving me to second guess whether it was indeed a subscription I agreed to or a one time purchase. I had to read the description on TunerPro Store to confirm it was indeed a subscription, and I was not the only person to find this practice incredibly underhanded.

by Dulcimer Dan

I play a Hammered Dulcimer and the fully chromatic tuner function is what I was interested in. The tuner functioned fantastic, was super accurate, and was easy to use. From a functionality perspective I would give TunerPro five gold stars. However, the weekly high cost of $7.99 sadly prevents me from continuing to be a customer. That’s a pretty steep ongoing cost, much higher than many streaming music and video services on the Internet. I could, and likely will, purchase a top of the line dedicated hardware tuner at the music store for a one time cost for less than a few months of your ongoing cost. As a retired person with a fixed income I can not justify the ongoing expense. So, due to an unusually high ongoing cost I have to give your app a seriously lower rating. Would you please reconsider your funding model to make the cost more reasonable and consider a one-time cost of about two or thee months of your ongoing fee? (Just a suggestion to achieve the five gold star rating TunerPro should have.)

by Jay Seebee

First, the good - TunerPro works really well and makes it easy to tune a variety of instruments. There are a lot of options and looks like a great tool for serious musicians, but I was just using it to tune my kids’ guitar and ukulele. Super easy to use, totally idiot proof.

However the bad is pretty bad. The weekly rate is quite high at $8/week. The yearly is more reasonable, if you know you’re going to use it a lot and want to make the investment. The thing I take issue with is that there are no instructions on TunerPro to tell you how to cancel. However there is lots of info on this in TunerPro reviews, which is where I found it...after spending $24 on it. The weekly price is pretty ridiculous in my opinion, and the lack of transparency in how to cancel the subscription is not accidental and in fact is predatory.

App developers, you can do better. This is a great app! There is no need to be shady!

by Old Hob

Does the developer force you to subscribe to gain access to the free trail? Yes. Is this shady? Yes. Does the developer go out of their way to avoid explaining step by step how to cancel the subscription in their review responses? Yes. Follow these steps to gain access to the free limited version: 1) subscribe to TunerPro 2) go to the Settings app 3) navigate to your Apple ID settings 4) go to Subscriptions. Here you can manage your subscriptions and cancel. It’s unfortunate and anti consumer to force folks to jump through these hoops to gain access to the free version, especially for an instrument tuner. The developer hopes and counts on folks to either forget or not notice they subscribed to their service. It’s predatory and for this, they get one star.

by John-Robinson1808

While looking for a good tuning app I came across TunerPro. I downloaded it just to try it out. I thought I clicked on the free version Then I realized it wasn’t what I was looking for. I deleted it not thinking anything of it until I got a notification many months later saying I was charged $7.99 this month for TunerPro. I looked back at my purchase history and it turned out that it had signed me up for a monthly subscription without telling me. At the end they had taken over $100 out of my account. This is a terrible app it doesn’t work well it charges you without telling and it’s definitely not worth $7.99 a month.

by Smiley933

Obviously you’re doing something wrong with this many bad reviews. Just like so many other people I also got charged 7.99 a week and had no idea. I deleted TunerPro and it still charged my card. You must go to your settings and unsubscribe to stop it from charging your card.

To help prevent other people from being scammed go to your email of the receipt and report TunerPro saying you did not authorize a transaction. Hopefully this will bring this problem to apples attention.

Also doing this ☝️I was able to chat with Apple Support and got refunded most of the charges.

by TexasTaco21

I am a long time guitar player that was looking for a good app for different guitar tunings. Like others I saw this in an add and it looked good. I downloaded it first then after opening it I read the reviews. I then saw the many people upset over the way TunerPro cons you into the weekly charges. For a guitar tuner!? I would gladly pay a one time charge to use a brilliantly designed app that meets my needs. But never a weekly charge that is outrageously priced. Shows greed. I immediately deleted TunerPro and double checked that no charges were incurred. I learned from TunerPro that there are some very shady practices going on in TunerPro Store . Be wary!!

by Zfasfvxzfgbcdd

I have been looking for a guitar tuner app and was looking forward to downloading this one when i stumbled across an ad for it on instagram. However, to my extreme disappointment not only is there no free version of TunerPro but before you are even allowed to try it out you have to purchase premium. This wouldn’t be a huge issue if not for the monthly price of $7.99 when it is advertised as free. Extremely disappointed hopefully apple will remove TunerPro from the store as it should not even be allowed. (This Alice person responding to reviews is a liar saying that you can use the free version of TunerPro but it does not exist.)

by Can You Feel It?

I completely agree with all of the other raging comments that are free to read here. The subscription with a “free trial” is forced down your throat. I decided to do the free trial, which was my first mistake, and then promptly forgot about it. Apple decides NOT to notify you of the next 4 charges of 8 dollars that arrive weekly. TunerPro that I used ONCE took approximately 32 dollars from me WITHOUT notifying me until the charges were extremely high. Terrible business that should be considered illegal and a scam. TunerPro itself would be good if they wouldn’t scam people out of their money. I had a total of 63 dollars in my bank account, and they took half of it. Disgusting. Do NOT download.

by Sw-pi

I downloaded and opened once then deleted because the free app was not worth the price. Just by downloading it will start an auto renewal at 7.99 each week. I hope I was able to cancel. Already lost $16 the developer is like a pick pocket scam man. TO THE DEVELOPER, you are the worst with your subscription prices and hidden auto renewal. If you actually asked people if they would pay your subscription price they would all say NO. You should not be on TunerPro Store. I scanned 100 reviews they were all like mine. Your 5 stars review are either fake or not relevant to your app as you currently sell it. TunerPro should be removed if you are going be a scammer.

by Dmanghosty

TunerPro works great, but only if it is silent. I tried to use it while at worship team practice and it could not pick up my sound (with only background sound). Fine for when your alone.

by 꼼브

Oh, my God. How can you steal 50$ for two months?
That's great. Melon doesn't do that neither.;
I downloaded it because it was a free experience, and I automatically subscribed to it and my money was being eaten.
In-app payments are not refundable at TunerPro store. I haven't used TunerPro since I downloaded it. Please refund it. Please. I am a student who makes a living as hard as you are. Please!