Contact MX Player

Contact MX Player Support

Published by on 2023-12-06

About: MX Player is a video streaming app that offers over 150,000 hours of premium
content across various local languages. It’s a one-stop app for some of the
best Movies, TV Shows, Web Series, Music Videos, Short Videos and songs.



How to Contact MX Player Customer Service/Support

MX Player Contact Information

Listed below are our top recommendations on how to get in contact with MX Player. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MX Player. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



100% Contact Match

Developer: MX Media (formerly J2 Interactive)

E-Mail: [email protected]

Website: Visit MX Player Website

81.82% Contact Match

Developer: MX Media (formerly J2 Interactive)

E-Mail: [email protected]

Website: Visit MX Media (formerly J2 Interactive) Website



More Matches

Get Pricing Info for MX Player
Contact MX Player! Or Contact Support
Need help using MX Player? Try their Help Center now!
MX Player in the News!


Social Support and Contacts

MX Player on Facebook!
MX Player on Twitter!
MX Player on LinkedIn!



Privacy & Terms:

https://www.mxplayer.in/terms-of-use

https://www.mxplayer.in/privacy-policy




Reported Issues: 5 Comments

4.5 out of 5

By Moti lal dhariya

7 months ago

एलजी टीवी में ,not सपोर्ट बता रहा है टीवी में कैसे देखें पहले चल रहा था चलते-चलते बंद हो जा रहा है हर 7 मिनट में

By Subrata.changkakoty

2 years ago

Hi team!! You all know about the entertainment would much better than me and I believe a portion of population watch any series/movies just for the sake of entertainment which can distract/relief them from current pandemic situation. I watch Netflix, Hotstar Disney plus, Amazon prime etc however I also would like to watch MX player without any second thought. BUT, A advertisement for donation is popping up 4-5 times in a episode which ruin the entire momentum of watching any I understand the importance of showing the add however I'm pretty sure that there is a other way around to show it and It is your job to find ways and do some brain storming for it. People do not bother to share their agonies/frustration about this in writings because they do not have time for it so rather leave it. We all aware about the current pandemic situation however few comes to watch just for the entertainment (because of ignorant attitude) and others to forget or come out from this for awhile. So, you all the need to understand all the aspect and keeping that in mind make a smooth sailing way for everyone. I do understand importance of a add in free launching platform. Don't worry you all will fly high when you start taking feedback seriously as well as criticism as good friends of yours. I do not want to be a philosopher for you but this lines are having great essence . Manifest greatest wisdom within your life and take action for the betterment of MX players. I'm writing this while I'm working so do not thing I have much time for this. I greatly appreciate for your all the broadcast so far and keep doing the great work. Best regards !!! :)

By Bagwati


Support VPN

There’s a lot of Indian content that’s available only in India and not to rest of the world. The application SHOULD support VPN. This will allow users from all over the world to view the content. This will increase the application downloads as well. I just downloaded to see if the application supports content over VPN and it did not even let me open the app. And guess what I DELETED the app immediately. Your app should support cross country viewers. The website doesn’t load on my phone over VPN. It’s terribly slow. The application doesn’t support users over VPN. You just lost a customer 🤷🏻‍♀️ and many such viewers like me.



By Siku_42


Stupid App That Doesn’t Care About International Viewers

I’ve used MX Player and it used to be a great website and app for streaming stuff but now it looks like they want to be selfish and only cater to INDIAN audience. If you’re outside of India, you can’t access the app or watch anything on it. If you use a VPN, they still won’t let you use the app and will ask you to turn of the VPN. Incredibly stupid and disappointing app. The makers are definitely selfish and don’t care about international viewers lol. Won’t recommend their app at all unless you want to waste your time.



By Kamochka


Not bad content but the app is not was I expected…

Didn’t get why I’ve paid for this app and have to watch so many ads, sometimes almost every minutes there is an ad.. that’s crazy.. why there is no option to pay for subscription without ads as almost all streaming platforms have…




Have a Problem with MX Player? Report Issue

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Why should I report an Issue with MX Player?

  1. Pulling issues faced by users like you is a good way to draw attention of MX Player to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MX Player customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MX Player.


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