Contact Train Station 2 Support

by Gamey Smell

But I actually was getting tired of it after about a week or so. The “events” kept me interested for awhile, but to do well in them you need to spend some money, which I did…more than I wanted to, but that isn’t the game’s fault.
The biggest problem is the waiting. First, you need raw materials. If you have an open dispatcher you send a train to pick some up. That part usually goes fairly quickly, less than 5 minutes. Then, You need to take rhe raw materials and manufacture the goods to ship to the stations. That can take anywhere between 5 minutes to an hour. Then, depending on the goods you need to make, you may need more time to turn those basic goods into finished goods, which can mean another hour. Once your goods are ready to ship, you assign a train to carry them, as long as you have a dispatcher free. If not, you have to wait until one is free. When you finally get your goods on the train to be shipped where they are wanted, it takes an hour for them to get there, and a dispatcher is tied up until that job is done. It doesn’t matter what type of train, or how many cars are full. It takes an hour in most cases.
I realized I was spending more time waiting than I was playing, and I was paying for it. How bored was I that I continued to do this for two months! Bored AND stupid.
I strongly recommend you spend you time (and money) somewhere else.

by AU_Tiger09

About 2 to 4 weeks prior to the July 2023 “new” UI rollout, PF ran a survey campaign that was very vague about gauging opinion of the previous UI. Yes, there were issues with the previous UI. But there were absolutely ZERO examples for new possibilities presented. The survey did not seek user opinion about the exact elements that changed, whether in size, color, position on the screen, etc. The survey was a complete fraudulent and misleading sham. That is not how you do change management!!! Get a proper evaluation done before you even pull the trigger to release the new product. This new UI is absolutely HORRIBLE. Visually a disaster. Elements are difficult to view - text color is misleading, and font size too small for a grossly oversized graphic element. Region selection has become even more difficult to navigate. We need one screen where we can access any given region at once. The old method had medium size in a matrix 2x wide, but still had to scroll. Now we receive a single row of oversized cards, meaning you have to scroll EVEN more. Not conducive to realistic gameplay. Again, a change that was basically not tested with the user base prior to implementing. A MASSIVE FAILURE BY PIXEL FEDERATION. THIS COMPANY CAN DO SO MUCH BETTER. STOP CHOOSING TO FAIL. FIX YOUR DISASTER!

by Lordtmy

It’s a basic free to play game, expect to make some bit of progress at first and then have extremely long timers later on. The most frustrating part is the drops. I got one and clearly obtained a legendary train on the screen. In fact it was between another yellow legendary and purple train but the one I got was nowhere in my inventory. When I looked I instead was give. A grey common one. After reaching out to the developers they clearly didn’t care and claimed nothing was wrong with this. So if something goes wrong don’t expect any help. I’m sure even if you actually spent money they would be fine with cheating you and giving you something different than what you expected. I’d recommend avoiding if you want to spend any amount of time in a game later on. It’s really not engaging or fun enough to want to keep waiting HOURS to make a small percentage of progress in quests.

After receiving a developer response to this review I can see they do indeed still not care. I had presented a possible bug to them and they refuse to believe anything wrong happened. I really don’t care about getting “good” trains since this a free game. But it’s frustrating when the game does not work as expected and the developers refuse to believe that is the case. If they are unwilling to even acknowledge the possibility that the UI does not match up with what might have happened in the networking back-end then they really deserve a low score.