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⚠️ Most reported problems ⚠️

Not working
66.7%

Crashes
22.2%

Login
11.1%

problems reported in the last 24 hours

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Common Olvid Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Olvid app on iOS and Android devices. Solve all Olvid app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Olvid iPhone Issues and Solutions

  2. Olvid Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Olvid, developers of Olvid.




About this app

At the heart of this app, a 'cryptographic engine' coming from 5 years of research allows us to mathematically prove the integrity, the confidentiality and the anonymity of your communications. - this app is the first instant messenger providing a Certification of Security (CSPN) from ANSSI. - this app is the winner of the 2020 Innovation Prize from "Les Assises" rewarding the most innovating and promising companies in the cybersecurity market.  No identification element is ever transmitted to the servers: the exploitation of personal data is not possible, neither by this app, nor by a third party. this app protects you from unsolicited messages since the only users who can send you messages are the ones that you decided to accept within your private network. No more spam !  this app, the most secure messaging app in the world. this app guarantees the total and definitive confidentiality of exchanges, relying solely on the mutual trust of interlocutors.  For the first time, security does not rely on trusted servers.