Contact Truepic Vision

Contact Truepic Vision Support


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About: Truepic Vision allows you to capture images for business/insurance claims and
underwriting purposes. The Truepic Vision app makes it seamless for you to
document your property, with one-click login via smart link, streamlined image
capture, and the ability to comment, export, and share your photos.



Truepic Vision Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TRUEPIC Inc



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Truepic Vision Website

Privacy Policy: https://truepic.com/privacy-policy/

Developer: TRUEPIC Inc.





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3 Most reported problems 😔💔

4.7 out of 5

Untrustworthy & shady Terms if Service

2025-01-08

by Jacky D97

The Service Terms state that you give the royalty free worldwide rights to any images you upload to Trupic and any sub-licensee. So if the property inspection service hired by my insurance company asks me to take exterior and interior pictures of my home, google/apple/meta can pay to integrate these images into their maps forever. Not an acceptable business practice. Quote: including such Customer’s affiliates, employees and contractors (collectively, the “Licensed Parties”) a royalty-free, fully paid, non-exclusive, unrestricted, worldwide, sub-licensable, transferable license to use, transmit, process, display (but not publicly display without your consent), create derivative works from, adapt, modify, make copies thereof and retain (collectively, “Use”) such User Data for Truepic’s business purposes (including without limitation, for purposes of providing services to or for Truepic’s Customer Using your User Data, and developing, improving, testing, operating, promoting and marketing Truepic’s current and future products and services).

Horrible interface, deliberately dysfunctional

2025-01-09

by Joe Bagadonitz

Absolutely atrocious application. Doesn’t support hardware click (volume up button on iPhones). Doesn’t support wide or zoom lenses on iPhone 14 Pro Max.

Im supposed to get a picture of the entire side of my house in one shot? Sure, if I trespass on my neighbor’s property. Wants me to to take a picture of the heating system in the attic and the electrical panel with the panel open. Sure, why not ask for a picture of the roof and solar panels taken while skydiving too!

Ridiculous, broken app that deliberately breaks the user internet and ignores high quality lenses on modern smartphone cameras. The terms and conditions are pretty atrocious too. Just have a property survey professional come out. They’re welcome to climb into the attic, under the house, on the roof, etc. (assuming they’re sufficiently insured).

Who owns this app, TikTok?

2025-01-10

by Brian - NH

Actually no, it’s a company called EXL Holdings. The are an AI analytics company and you’d be foolish to allow them to use this app to collect massive amounts of your personal data to feed into their AI engine for the purpose of making decisions about you. There are no terms to limit what they can do with your data once they are in possession of the data. If you voluntarily give them this data, you’re screwed.




Have a Problem with Truepic Vision? Report Issue




Why should I report an Issue with Truepic Vision?

  1. Pulling issues faced by users like you is a good way to draw attention of Truepic Vision to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Truepic Vision customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Truepic Vision.


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