Contact VistaCreate Support
Published by Crello Ltd. on 2024-02-28 About: VistaCreate (ex Crello) is a free design platform with thousands of templates
and a wide range of editing features to help you customize designs. Remove
backgrounds, access a huge library of fonts, illustrations, stickers, and other
elements, and effortlessly create professional designs for free.
How to Contact VistaCreate Customer Service/Support
Listed below are our top recommendations on how to get in contact with VistaCreate: Graphic Design. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact VistaCreate: Graphic Design. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crello Ltd.
100% Contact Match
Developer: Crello Ltd.
E-Mail: [email protected]
Website: Visit VistaCreate Website
Privacy & Terms:
https://create.vista.com/faq/legal/privacy_policy/privacy_policy/
https://create.vista.com/faq/legal/terms_of_use/terms_of_use/
Reported Issues: 7 Comments
By Ben Weber
1 year agoI want to cancel this app/service and any further use of the app. I have contacted my credit card company to decline anycharges from Vistcreates. Thank you
By Angel Lewis
1 year agoHi there, this may be helpful to your users. For the record, I am creating an ebook. I'm offered a cover, title, editing ability and endless pages. Whats the catch? I am trying to avoid the standard surprise at the end. So tell me now, is there a charge for me to download my book at the end and/or do you retain the rights to the content? It's better that I know now and not prejudice my empathic experiences in heaven on earth. I'm not sure if those who do this stuff understand what it feels like to take half a day doing something and then realising you can't. Clarity and transparency is law where I come from. Anyway again, what's the catch or are you from my planet too? In which case lets go home from this wretched place or bring home to earth.
By Lyudmila
1 year agoI can’t login to my account. I send a text message to your help desk twice but they didn’t respond
By Tanya Hernandez
2 years agoI create a "Reconocimiento "as my project in vistacreate. Its my first time doing that. I am not familiar with this service and my English is basic. I want to know if Vista Print is able to print it and if there is fee for the design I made. Am I customer of Vista create? Is this place for just design and NOT PRINT? How I make the new step? Can I call with a customer service representative on Phone? Is very frustrated for me deal with robots and machines. Thank you I really appreciate it the information.
By Lawma425
App Okay But Unnecessarily Difficult to Cancel Subscription
I was happy enough with the app to subscribe to their “flexible” plan, and when I didn’t have a use for it I wanted to cancel my subscription until the need arose again. I made periodic attempts to figure out how to cancel my subscription online, but I could never figure it out. I tried from my phone, but couldn't find the option on the mobile app, so I had to remember to do it from a computer (I'm busy working from home full time with two kids at home, so I kept forgetting, and in the meantime I was charged again for a service I'm not using but couldn't cancel.) I found the cancellation option on a desktop but it wouldn’t process my cancellation and gave no reason why. It just kept saying "Your data is being processed." I then emailed customer service to ask them to cancel my subscription, but they said I had to do it. They sent me incorrect instructions (I assume outdated) on how to do it from my iPhone settings. After another 15 minutes of trying I finally figured it out. The overly complicated process to cancel with no instructions available online unless you contact them was successful in getting me to pay fees for something I wasn’t using for a couple of months. But this isn’t a company I want to continue doing business with.
By Mayagayam
Looking forward to the app redo
Now that a new company owns this product, hopefully this app will be updated to match the website. The browser version of the app is much more powerful. One update request - allow the app to select more library images please. Currently I have to go out of the app, into settings, find the app, add image selections… This functionality should exist in-app in the Library tab. Thank you 🙏🏼
By Prunella123
Would love more features!
I like this app but today I wanted to use it with my iPad and realize it just gives you the iPhone version that gets magnified. A few other issues that came up: - there is no way to just draw a line. There are line graphics but it’s hard to get them precisely where you want them. - if using the iPad there is no support for the pencil. I wanted to use a graphic star as a bullet point, but trying to size them small enough and all the same size is impossible with a finger, I thought the pencil would give me fine control but the handles would not respond to it. - an option for text to add an outline would be awesome as well as drop shadows for object and text elements.
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