Contact auraLED Support

by Smootdogg999

Alright here’s what happened. I bought the lights on Thanksgiving, went home and installed them, and I downloaded this app without checking the reviews. The app’s connection worked fine, could’ve been better since I bought two, but it only worked with one at a time. I could turn both off and on at the same time but couldn’t control them at the same time. Anyway, I went to bed that night and when I woke up, I had a million texts from my friends saying I tagged them in something on Facebook. I went to Facebook to see what “I” tagged them in, and there was nothing at all. Eventually, a friend sent a screenshot, and said it was only on their feed, not my profile. It was something about a Black Friday sale and being 95% off, so that was a total scam. I managed to delete it by going into settings in Facebook and checking on who logged in. They had logged into my account from several places all over the US, so I assume they were using an IP Scrambler of some sort to not get caught. Anyway, after deleting the app and restarting my phone, I was able to get the logins to stop. Seriously, take it from me. I’m sorry you bought the lights, hopefully they came with the remote like mine did. SERIOUSLY, DON’T DOWNLOAD THIS APP. Thanks.

by Mulsar2

Although I didn't tun into getting adds appearing in Safari (thank goodness) this program works only intermittently with the LED it attaches to. Sometimes you can change the light patterns and sometimes you can't. When you try to turn off the light in one of the screens where you can pick the color or color patterns all it does is move the color pattern away from your pick upwards in the scroll. If you pick a color in that screen, sometimes the color\pattern changes, but more times it doesn't until you change screens clicking on different things then come back to the screen and click on what you wanted and you get your initial pick, BUT MORE TIMES YOU DON'T. There is no rhyme no reason to it. It seemed to work fine, but the longer you were in the app, it gets more in responsive. Since this is going to control led's that are to be attached to the back of the TV for ambient light, I want something simple, pick the white setting and control the brightness. Instead if I stick the led string to the back of the TV and all of sudden I get it flashing red, green, yellow, blue, it isn't going to be conducive to watching. I'm afraid I made a mistake buying this “fancy” string of lights that has a control app that doesn't work.

by Aha4367

From what I can tell, this app installs something that hijacks safari browser and takes you to a prize site for gift cards. This is extremely annoying and happens constantly with the app installed. Haven’t tested with other browsers but I recommend uninstalling the app and restarting your phone. Worked to get rid of this ridiculous spyware/adware. Too bad because now I can’t use the lights I purchased, and the other app, Tzumi Aura smart led, doesn’t work. Apple should take this app down from the App Store.