Contact Peace Calm Sleep Meditation Support

by Nsanchez82

I have to say this is a disappointment! I have the free trial and clearly it states that we need to contact them to cancel other wise we get charged, so I try the free trial and I’ve been trying to get a hold of them through email since that’s the only form and I have yet to get an answer!!!!! There should be a phone number to contact for cancellations not just an email address that who know when they get to & if they do, on the mean time you will get charged for the whole year!!

by Lovetoread71

Went with the one year subscription after being assured they were fixing bugs like the music looping every few minutes overlaps roughly like skips instead of continuing to play on all the meditations which interrupts your meditating. They also removed the daily meditations that were one of the reasons I paid the high cost subscription for the app. I have contacted customer service and there has been no reply to why the daily meditation is now gone. So I am getting less features than what I paid for. It has been 4 months and nothing has been done to fix the music tracks that skip repeatedly during the meditation. This app had potential but has turned out to be a disappointment. I also don’t see much new content being added if anythg they have removed content. I was recommending it to people but no longer can. Bad and unresponsive customer service and four months is def more than enough time to fix issues with their app in all the meditations.

by Fkdjdhgx

First of all, I want to start by saying the service this app provides is great. The content is not the issue. When I downloaded I decided to try a free trial, so I made my selection and moved on. Except for it kept coming up with the page asking me what plan I wanted. I kept selecting free trial. Finally I move on, and enjoy the meditation. I didn’t know until my card got declined paying for gas that this app decided I was gonna pay for a full year which is around $60! I made the free trial selection very clear. I’m not sure if that’s how they decide to bill you after your trial is up, but regardless it’s very frustrating. I would’ve been happy to pay for a monthly subscription, but I don’t trust this app or the developers anymore. I now have to call my bank and work this out myself, and I’ll be late on my rent. I downloaded this app to de stress, not add to it. Very upsetting.