Contact WaterDo Support

by Brilliant Sam

The concept is great, but the app as so many flaws. From most minor to the most app-breaking, I think the app needs a specialized iPad version, more widgets, and dark mode. The current model is simply too inflexible. Next, the app immediately crashes when I try to make a checklist with in a bubble. Also, the chests are a good rewarding factor, but they never generate the reward!! Each time it loads and just returns me back to the redeeming page without giving me anything. The app is also extremely battery-hungry even when I don’t use it that often. One more thing, the bubbles return right back after I pop them. Not a syncing issue since I only use this app on my phone, but rather a development issue. In the Daily Review, there is a button to push overdue items onto today. But it just won’t do anything!! I try manually dragging the task in today but it snaps right back to its position before. Also the fact that there is NO BACK BUTTON in the daily review is disappointing. I have to force quit the app every time to troubleshoot. The app is becoming so buggy and unstable that it is unusable. Please. FIX THE BUGS! A productivity app is useless if it is buggy to the point that it’s unreliable. I want my money back.

by Irina_Phoenix

Update: I hate the changes you've made, and now I don't use this app anymore. The whole point was for things to be more tangibly and visibly satisfying, but now the water doesn't rise and I can't choose the size of my bubbles. And the tasks I enter don't even all show up! How can I visualize what I have to do when I can't see it? Who lost the vision here? You guys screwed up. I would never recommend this now. I got this app to help activate my acenses when I have important things to do, which if IMPORTANT for people with ADHD. Now your app changed all the good things and it is BAD.

// The water level doesn't change anymore?!!! Why would you take that away?? That's the reason it feels like you're making progress. PLEASE FIX THIS!! And no response to movement! You might as well be any other app now. SO SAD!!!

by Write4u2mydear

I am completely happy to pay a fee for using useful apps. However, you can’t even see how the app works without purchasing a subscription. You can start a trial, but you must sign up for a subscription first which means you must remember to cancel your subscription before you are charged. I expected to be able to at least test out the app before instantly being prompted with a subscription. In reality, to me, paying a subscription for something as simple as a to do list is beyond unreasonable. If the app had more features, maybe, but from the limited features I saw, I cannot justify paying yet another subscription just to have a quirky to do list. I was happy that most of their other apps seem to be a one time purchase and really hope that this subscription-based play isn’t around to stay.

And to the developers, yes, I know I can find more information on the app page below. And I agree, developers should be paid for their work. But it’s a seems a bit much to ask for a subscription for a to-do list app, especially when the app is marked as free but makes you pay before accessing any of the features.