Contact Kryss - The Battle of Words

Contact Kryss Support


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About: Kryss is the new, highly addictive game that lets two players test each other's
imagination and vocabulary. The turn-based game is developed from the idea of
transforming the traditional crossword solution - oldschool Scandinavian style -
into a game where you compete against each other in the same crossword puzzle.


 
  2026-06-24

Kryss Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Crossword & Sudoku LTD



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Kryss Website

Privacy Policy: https://www.voodoo.io/privacy/

Developer: Crossword & Sudoku Games LTD




Privacy & Terms:

https://kryss.app/privacy-policy.html



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4 Most reported problems 😔💔

4.4 out of 5
Susan
2025-07-05

I was playing Kryss when an advertisement for Vita Mahjong came up. It shows a young black man/youth about to hit a woman (perhaps his mom) from behind when he notices the game she’s playing and stops. This is wrong on so many levels - threat of violence, family violence, violence against women, black stereotyping…violence on any level is wrong and should not be encouraged or trivialized. We are a country suffering from political violence and division being sown by our Republican “leaders” here in the US. Please don’t add to it. Please rethink your advertising strategies and take it down for the sake of those who are easily influenced by what they see and hear and for the safety of all. Thank you.

Can’t Find Opponents Anymore

2025-02-23

by VegetarianMom

I am SO addicted to this game! I absolutely love it. But sometimes when my opponent decides not to finish a game it shows up a loss for me. This happens even if I am winning (which is usually why my appointment desires to just stop playing. But every time that happens I lose 20 points! Most recently, I lost 29 points. Worse, my opponent gained 29 points. The score was 144(me) to 29(them). So I would’ve won if she hadn’t just stopped playing. This is beyond unfair. I have a friend who had a really high score but then this happened 4 or 5 times in a day. Customer service said that there was nothing they could do. She just deleted the app. This is a loss for the game makers as I know she spent a lot of money on game boards. And now players can’t even contact customer service anymore….😡😡😡 UPDATE: I wrote thae above review 2 months ago and it just happened again - 29 points down when my opponent quit playing (didn’t finish the game) and no way to contact customer service. I am also down a bunch of points because of game board errors - letters that aren’t in the game and I lose games b/c of this. I am SO MAD and really sad. I feel like crying right now. I’ve been working so hard to get my score up again. To be fair, the game should reset everyone’s scores to 0 (or whatever the base level is). It isn’t fair that the top player, who probably isn’t playing anymore has a score of 5000+!

Lies about free boards

2025-02-24

by Stephaaaaaaaaaaaag

The game itself is fun, but it states that you will get 10 free game boards if you have a friend sign up, as well as giving them 10 free boards to start. I have sent the link to 2 separate people with no free boards awarded to me, and since they have neglected to give me any, it will not even let me accept the challenges from the friends that used my link to sign up. Very misleading and frustrating while having to wait 24 hours to watch an AD to get 1 board TO PLAY WITH THE PEOPLE THAT SIGNED UP WITH MY INVITATION. Highly dissatisfied with the unkept promises of the game creators.

Update: I am beyond annoyed with this game. The game glitched while I was carrying a letter and it stuck on top of letters that had already been placed, so I was unable to put it back in my queue OR move it on the board. I then took a screenshot to address the issue and it warned me to not screenshot the board, then they SENT A MESSAGE to my opponent stating that I had cheated and compromised the game. If you are considering playing, beware of the misleading information and glitching that is not mentioned in their description. The creators of this game have done a HORRIBLE job on the functioning, and I recommend that NO ONE spends real money on this app, you most likely won’t receive or be able to correctly use what you are purchasing.

DOWNLOAD WORDGRAMS INSTEAD

2025-02-25

by EmeraldCityGurl

WORDGRAMS is so much better and you don’t have to pay for boards or have a minimal amount of game boards. It’s so much better than whatever this app is trying to be.
This game could be so much better if the developers could get their act together and fix all the issues. Seems they spend the majority of their time selling ads because that’s the only part of this app that seems to work properly. I currently have 5 active games and only 1 of them is actually playable because they get stuck in the webisphere and they can never be played again - and if you play this game you know how precious those game boards are. It’s irritating. It’s annoying. It’s frustrating. For an app that has a lot of potential all this app does is annoy me. I wouldn’t recommend downloading this app unless you want to deal with a lot of nonsense. Like I said, it has a LOT of potential but the constant glitches ruin any enjoyment that could be had from this game. And let’s not even mention the ads because those are constant, on the top of the screen and after every single turn. The ads work seamlessly, not sure why they can’t have that kind of efficiency in the actual game!!!!!




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