Retail Plat app not working? crashes or has problems?

Retail Plat Status

Published by Huawei Technologies Co., Ltd.

Retail Platform APP is a comprehensive service platform provided by Huawei for
“Non-Huawei sales”. It aims to provide users with simple and quick tools
to quickly query or upload sales volume result and review or exchange earning
points to bonus.

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Common Retail Plat Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Retail Plat app on iOS and Android devices. Solve all Retail Plat app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Retail Plat iPhone Issues and Solutions

Retail Plat iOS app crashes, not working, errors
Retail Plat iOS app network issues
Retail Plat on iOS has black/white screen

Retail Plat Android App Issues and Solutions

Retail Plat has errors/crashing/not working
Retail Plat server network connectivity issues
Retail Plat has black screen

Retail Plat iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Retail Plat app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Retail Plat app crashes or not working on Iphone (iOS):

Close and restart the Retail Plat app on iPhone
Update Retail Plat app to the Latest Version for iOS
Uninstall and reinstall Retail Plat iPhone app
Update your iPhone to the latest iOS version

Fix Retail Plat on iPhone unable to connect to server/internet connection issues::

To resolve Retail Plat network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Retail Plat black/white screen (blank screen) on iPhone:

Follow the Retail Plat iOS app troubleshooting guide Here →

Retail Plat Android App Issues and Solutions

Fix Retail Plat not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Retail Plat app issues:

Force Stop the Retail Plat App
1. On android, goto "Settings" » click Retail Plat app. » click "Force Stop".

Update Retail Plat to the latest version on PlayStore

Clear Retail Plat App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Retail Plat app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Retail Plat.

Fix Retail Plat unable to contact server/ Retail Plat internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Retail Plat » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Retail Plat » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retail Plat on android.

Solve Retail Plat black/white screens issue on Android:

Follow the Retail Plat android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Huawei Technologies Co., Ltd., developers of Retail Plat.

53.85% Contact Match

Developer: Foko Inc

E-Mail: [email protected]

Website: Visit Retail Plat Website

About this app

Retail Platform APP is a comprehensive service platform provided by Huawei for “Non-Huawei sales”. It aims to provide users with simple and quick tools to quickly query or upload sales volume result and review or exchange earning points to bonus.