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To start, the product is simple and inadequate for the price that they charge. You just don’t get nearly enough to be paying $30/month. Additionally and most importantly, the business model is a clear scam. I started a free trial to test the product and before my trial was up, I was charged $119 for a 1-year subscription. Upon asking customer service to cancel my subscription and refund me, they told me no. I’m out $119 and have this garbage workout app on my phone for a year, an app I will never use because there is much better stuff out there. Please don’t download this app, the free trial will trap you and you will have to pay full price for something you will not want. For someone who has been working out for 10+ years, I thought this app would provide fresh workout content, however it’s just another at-home workout app with basic exercises and basic material. Extremely disappointment that Chris Hemsworth ties his name to such a terrible business model and even worse people. The people behind the app very clearly have no ethical boundaries and are just preying on people to sign up for free trials so they can charge their credit cards full price. tldr; 0/10 product, even worse customer support, and a giant waste of $119. I don’t recommend this app to anyone and recommend taking your business elsewhere.

Like many of us, I saw many people pushing this App and all the wonderful things they are doing for us during COVID by giving us a free trial. So I signed up to see what the app was about. Of course you have to enter in all of your personal information to get anywhere. I did that and scrolled through a few pages. Well, eventually I forgot about the app all together. Next thing I know, 6 weeks is up and I am being charged $119 for the year. I had previously been on my Apple subscription pages checking on other products and this wasn’t there. So I completely forgot about it. I wrote asking for a refund. I never used a single thing in the app, ever. Of course that was denied. Now I have an app for a year I never used. Honestly, it’s disappointing that it feels like you are being tricked into keeping this service. Other apps that have trials, they send you emails telling you the trial is up, or will be up — and that was after 7 days! I can remember a 7 day trial, but 6 weeks?! I signed up, forgot about it and you don’t send me a reminder letting me know I am about to get charged?! That’s the worst customer service in my mind. Do yourself a favor, don’t download this app. Especially if you don’t plan on using it. No refunds available. They really should be ashamed of themselves.

So here's my biggest complaint, along with quite a few others if you read reviews: No refunds. So on the ads and website many times it references "Cancel at any time" making one think you can, in fact, cancel and get a refund for the service you no longer wish to receive. But that's not the case. In fine print it says that you can cancel, but still have the opportunity to use the app because they aren't going to refund. The recipes are great, the meditations are nice, the workouts are tough, but do-able. But I have 3 kiddos and by week 2 they were done trying different foods and just wanted some normalcy. Now, this is ok and something I took I to consideration. But going into week 3, I'm now spending majority of my day cooking and cleaning. I don't always have 30 mins and access to a oven/stove for lunch. This just started to become something I can't maintain. Unfortunately, this company doesn't understand that not every diet/health program will fit 100% of people trying it. I now have a yearly subscription that I won't use. And they are NOT budging. Maybe I've just grown accustomed to great customer service, but this feels wrong to me.