BBC Sounds Status
Are you having issues? Select the issue you are having below and provide feedback to BBC Sounds.
problems reported in the last 24 hours
Summary of BBC Sounds Problems 😠👌🔥
- Availability of some shows are only accessible from the UK
- App not recording news on the hour & news based programs
- Navigation is scattered all over the place
- Options to create and delete bookmarks and subscriptions are inconsistent
- Takes two or more clicks for play to work
- Episodes are listed sometimes by date, sometimes alphabetically
- App keeps crashing the first—and sometimes second and third—time it is launched
46 Reported Issues: 😵🆘🛟🚨📢
Although I can scroll through the home screen I cannot play or download various episodes from my music section
Message when trying to listen to radio: "there was a problem loading content". So uninstalled and reinstalled app. New message: "there was a problem signing in". Unable to use at all.
Has been turning off playback quite regularly today and now I can't access anything except downloads
I gave successfully downloaded but it won't allow me to play...Samsung A phone
BBC sounds continually cuts out whether using phone, tablet or through Alexa device. Happens on different WiFi networks and also on 4G.problem is with the app.
It's stuck
Keeps crashing when listening to playbacks of bbc radio London on Samsung phone. Crashing on average every 15 to 25 mins
Keeps closing unexpectedly on Samsung Tab S2 operating Android v7
BBC Sounds has stopped working for several weeks. The 'Play' button needed to listen to programmes does not load. Very annoying!
BBC Sounds not working - no 'play' button loads to access programmes. When will this problem be fixed?
BBC sounds App not working
The App stops working, will not respond, have to delete and reinstall 😡
BBC Sounds will not play any programmes. I have rebooted and reloaded programmes but it will only load up to a point but not as far as having the play button. When will this be fixed (again)?
The bbc sounds app works perfectly for 3/4 weeks and then break down first it will not respond to the touch of the screen repeats touches eventually work then either the app refuses to open or the download will refuse to play then my only option is to delete the app and reinstall which means I have to go through the last 4 weeks radio times and reinstall all the programs I want total pain between the cheeks there’s absolutely nothing wrong with my phone I’m a great fan of the radio having been brought up with the friend in the corner I’m particularly fond of radio drama I’m not the only one there is something seriously wrong with this app
At the end of a programme, (replay), app locks and it is impossible to exit app. Only solution is to reboot the tablet.
Has stopped working in last 2 days - don’t know why
Have a Problem with BBC Sounds? Report Issue
Common BBC Sounds Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot BBC Sounds app on iOS and Android devices. Solve all BBC Sounds app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BBC Media Applications Technologies Limited, developers of BBC Sounds.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit BBC Sounds Website
Privacy Policy: http://www.bbc.co.uk/privacy
Developer: BBC Media App Technologies
When using the Apple CarPlay enabled version of the BBC Sounds app, it is your responsibility to always follow safe driving practices (i. e. don’t be distracted and focus on the road at all times). The BBC uses cookies and similar technologies to understand how audiences interact with our services, content (such as podcasts and radio) and marketing messages. BBCSounds is published by BBC Media AT (BBC Media Applications Technologies Limited) which is a wholly owned subsidiary of the BBC (British Broadcasting Corporation). To give you the best experience, BBCSounds tracks what you’ve listened to on BBC Sounds and how long you’ve listened to programmes for. Stream and download your favourite BBC podcasts, radio stations and music all in one place. For more information about how and why we use information about you, please visit the BBC Sounds App Privacy Notice. Comply with all relevant laws, traffic regulations and road signs. Listen to the best of BBC audio with BBC Sounds. It also tracks when you add something to Bookmarks or Subscriptions. By “Allow Personalisation”, you will get personalized recommendations. The BBC is not responsible for the content of external sites.
