Vesselink-船达通 Status

Last Updated on 2021-04-28 by Loongship Technology Co.,Ltd.

I have a problem with Vesselink-船达通

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User reports:
No current problems

- Slow to update ship's position, sometimes off by days

- Does not work well for pleasure boats that are also transmitting their positions

- Slow to update movements of some pleasure craft in the morning following the AIS being turned off overnight

- Underway data report is dated 6 days ago, yet the vessel was in slip on that date

- Screen freezes and app doesn't work on some devices

- Doesn't track vessel correctly or allow tracking of its movement

- Doesn't provide up-to-date information, even when standing near ships

Common Vesselink-船达通 Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Vesselink-船达通 network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Vesselink-船达通 App
1. On android, goto Settings » Vesselink-船达通 » click [Force Stop]

Clear Vesselink-船达通 App Cache and Data:
1. On android, goto Settings » Apps » Vesselink-船达通 » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Vesselink-船达通.

On android, goto Settings » Apps or Manage Apps tab.
Click Vesselink-船达通 » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Vesselink-船达通 » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Vesselink-船达通