Company Name: Marmelapp
About: Picolo is a hilarious party game that will take your parties to the next level.
In teams or one by one, answer the questions and follow the rules, no matter how
wild and crazy they get! Whether you're at the bar or hanging out at home,
Picolo will be your new best friend at every party.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: hi@marmelapp.com
Website: 🌍 Visit Picolo drinking game Website
Privacy Policy: http://www.marmelapp.com/privacy-policy
Developer: Marmelapp
http://www.marmelapp.com/terms-of-use
I subscribe to the party game on Apple and have been charged $200 throughout the past year for your game. I do not use this game and I would like a refund because Apple is only allowed to go back 60 days.
I am being charged for a subscription I never signed up for that’s $5 week. I want a refund.
I have unsubscribed from this app multiple times and am still getting charged 5 dollars weekly. Please refund me and cancel my subscription for good. this is ridiculous.
Hi, Today I found out the app was charging me 5 euro per week. This is weird, because I don't even have the app on my phone. This is going on for 13 weeks now and today I paid 2 times 5 euro so I could de-activate the subscription. This is outrageous!!! You stole from my wallet without me using your service and without my knowing. I want my money back. 70 euro's total. I'm a student and I can't miss so much money for a little bit of nothing.
I downloaded this app in may (didn't sign up for any subscriptions) and deleted it the next day. I have been charged $8 every week for the last 3 months without any notice. such a bs way to scam people of their money.
Hi, just contacting because I’ve only just noticed I’ve been getting charged for a subscription on this app, I only downloaded and played it over one night and I’ve been charged over $170 in fees, I was hoping to contact someone who can help me with my dispute. Thankyou
I tried the 3 day trail, what they say it's for free, but don't believe that. I had to pay the 4,99 for the "free trail". I hope that they find a solution for this, because it is now just a waste of money for 3 days.
'Marmelapp' has been charging me R79.99 consistently for some time now. I did not know what it was and then after some time of doing my research, I saw it was Picolo. I never subsribed to any services. I would like my money back and the subsribtion to be cancelled. Thank you.
I noticed a charge from Apple Music I wasn’t familiar with and discovered piccolo has been charging me almost $5 a week for the past several months for a subscription I never signed up for. I would like to talk to someone to get a refund of all my money. This is an extremely shady way of doing business.
I noticed I was getting charged by Apple Music for $4.82, I thought at first it was my Apple Music charge but then realized it was and discovered it was for a Piccolo subscription that I never signed up for. This is an extremely shady way of doing business and I would like a full refund
Hi, I’ve buy this game a couple of years ago and now it won’t let me access anything that I’ve paid. I can’t access the different mode, they say I need to pay a substruction which make no sense because I paid for it before. Can you contact me please? If you won’t let me access it I want a refund of what I’ve paid before. Regards, Marie-Christine Laniel
I didn’t mean to subscribe to this subscription - please can I have my money back ! :)
I would like to unsubscribe. I am done with drinking forever
I was charged $5 per week without any notice or update that I was being charged. I would like a partial or full refund on these dollars
Someone downloaded this game on my phone and I did not realize that I was being charged and I am very very upset and will not be telling people to get this game as I lost over 64 dollars!!!!! I would appreciate a refund
Prélevé 2 fois de 4.99€sans autorisation
I downloaded the app for free 2 years ago and have recently been changed £5 once or twice a week for the last 3 months without them ever asking
I deleted the app, I while back, I just installed it again today to try to de-activate, I no longer want the app. I am not looking to get charged anymore. Thank you.
by Olivia.arnold12
I downloaded this game once to play with friends for free. It was pretty fun. Unbeknownst to me, it started charging me $4.79 WEEKLY. I didn’t notice until a couple months later. By that time, I could only submit a refund request for half the payments because the others were more than 60 days ago. Moral of the story: DO NOT BUY THIS GAME. I ended up paying more than $80 for something I played once for one hour.... This app is incredibly deceptive and it WILL charge you without permission. It’s extremely difficult to cancel and get a refund. I’ve been chatting with Apple customer support for hours. TRUST ME, IT’S NOT WORTH IT.
by Kmann0915
My daughter did not sign up for a subscription and has been charged $4.80 a week for the past YEAR!!!!!! I had contacted Apple on a couple of occasions because I was unsure what the fees were- and nothing showed under my subscriptions. Unfortunately, it was under my daughters account and I couldn’t see it. I can not find the company online anywhere! I’m appalled! The app was downloaded once for fun and maybe used one or two more times, but OVER $200 in charges!!!!!!!!!! BE VERY CAREFUL IF YOU DOWNLOAD THIS! It was fun for a minute, but they snuck in such small charges that I barely noticed! So frustrating!!!!
by Llgooey
Played this with friends and was such a fun game that I had to buy it. Like most apps it gives you a free trial and I saw in the fine print a fee of $4.99 afterwards which I was happy to pay. Heck I would have paid more.
What I didn’t realize was it subscribes you to a WEEKLY fee of $4.99. I work in digital marketing and this is the lowest form of a bait and switch. You need to fire your marketing team and care more for your clients or this will be a great idea with a poor reputation.
Perception is reality in marketing and you have a lot of work to do on yours.