VPN Status
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problems reported in the last 24 hours
Summary of VPN Problems 😠👌🔥
- Irregular connection issues
- Ads pause music
- Abrupt transitions from page to page
- Ads are poorly executed
- Connection lasts for as little as 5 minutes
- Have to watch ads to reconnect
1 Reported Issues: 😵🆘🛟🚨📢
Subscription was cancelled and my card was still charged 79.99. This is an authorized transaction and I request a refund immediately
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Common VPN Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot VPN app on iOS and Android devices. Solve all VPN app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mobile Jump Pte Ltd, developers of VPN.
This must be done 24 hours before the end of the subscription period to avoid being charged. - You may turn off the auto-renewal of your subscription via your iTunes Account Settings. * In most countries, it is recommended to use the IKEv2 protocol first, for better stability and connection speed. * When the connection fails, please switch to OpenVPN UDP and OpenVPN TCP protocol in turn. *When the user is in normal use, we will not log any logs related to the user. * Only when the user actively fails to connect the connection (requires the user to click the feedback button), we will collect the necessary user connection failure log. *The connection failure log collected is limited to the success rate of our engineers to improve the this app connection, and will not be shared with any individual or organization. - Support 9. 12-Month Plan, first 7 days free and then $79. 1-Month Plan, first 7 days free and then $11. - You may cancel a subscription during its free trial period via the subscription setting through your iTunes account. Links to our Terms of Service and Privacy Policy can be found below.
