Contact Agent DVR Support
Company Name: THE PLAYFUL GROUP PTY LTD
About: Agent DVR - Surveillance for the internet of things
This app provides local and
remote access to Agent DVR. Discover and connect to Agent DVR servers running on
your network or add your iSpyConnect.
Agent DVR Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of THE PLAYFUL GROUP PTY LTD
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Agent DVR Client Website
Privacy Policy: https://www.ispyconnect.com/privacy
Developer: DeveloperInABox
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Protect your data and wallet. We investigate the developer's website (Ispyconnect.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Paid the subscription to access the mobile app
by Zakid
I appreciate how useful the software is even when free, and I wanted to use it for my security system, ideally accessible on my iPhone. So I paid for the subscription to use the mobile app and remote access. Turns out there is no mobile app, it’s literally just a browser.
Alert hell
by Xaminmo
The API key settings are lost every several hours.
The directory write settings require you to make the directories first.
The directory settings offer a UNC path but will not save changes if a UNC path is used.
“Add path” replaces the primary path. No secondary paths can be added.
If your API key expires, and it starts snowing, it is impossible to update the API key, disable alerts, etc. The green bars demanding a new key block the buttin, and tapping to make them disappear sooner still is too slow to get to the settings editor.
You can either see movement, or filter snow flurries, but never both.
With phone on silent/ do not disturn, this buzzes. Blocking notifications in the app does nothing, so buzz buzz buzz buzz all the time and it cannot be acknowledges nor stopped.
Backgrounded, the app will keep givingbalerts, but the main UI will lose access to the server. You have to force close and re-open the app.
Most functionality requires paying for a monthly subscription. No emails, no alerts, no saving anywhere else.
“Confirm you want to do this”, but whatis “this”? Archive, delete, and cloud are tiny and right next to each other, all with the same confirmation text.
Cannot scroll in files (aka videos) nor snapshots (aka still photos). Can only drag to select.
Does not work
by Mariana
Will not even open the app stuck on eye loading screen
Have a Problem with Agent DVR? Report Issue
Why should I report an Issue with Agent DVR?
- Pulling issues faced by users like you is a good way to draw attention of Agent DVR to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Agent DVR customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Agent DVR.
