Retail University app not working? crashes or has problems?

Retail University Status

Last Updated on 2024-08-06 by Cartier International

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Common Retail University Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Retail University app on iOS and Android devices. Solve all Retail University app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Retail University iPhone Issues and Solutions

Retail University iOS app crashes, not working, errors
Retail University iOS app network issues
Retail University on iOS has black/white screen

Retail University Android App Issues and Solutions

Retail University has errors/crashing/not working
Retail University server network connectivity issues
Retail University has black screen

Retail University iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Retail University app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Retail University app crashes or not working on Iphone (iOS):

Close and restart the Retail University app on iPhone
Update Retail University app to the Latest Version for iOS
Uninstall and reinstall Retail University iPhone app
Update your iPhone to the latest iOS version

Fix Retail University on iPhone unable to connect to server/internet connection issues::

To resolve Retail University network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Retail University black/white screen (blank screen) on iPhone:

Follow the Retail University iOS app troubleshooting guide Here →

Retail University Android App Issues and Solutions

Fix Retail University not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Retail University app issues:

Force Stop the Retail University App
1. On android, goto "Settings" » click Retail University app. » click "Force Stop".

Update Retail University to the latest version on PlayStore

Clear Retail University App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Retail University app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Retail University.

Fix Retail University unable to contact server/ Retail University internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Retail University » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Retail University » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Retail University on android.

Solve Retail University black/white screens issue on Android:

Follow the Retail University android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Cartier International, developers of Retail University.

Verified email ✔✔

E-Mail: landcartier@cartier.com

Website: 🌍 Visit Retail University Website

Privacy Policy: https://www.cartier.com/fr-fr/legal-and-privacy/privacy-policy

Developer: Cartier Inter

About this app

All offers – from Product Training, to Storytelling – are presented in a more modular approach and positioned as a Career Development journey. Download the Retail University App to develop yourself in key areas of your personal development and take the opportunity to challenge others!