Viell app not working? crashes or has problems?

Viell Status

Last Updated on 2023-04-17 by VIELL

I have a problem with Viell

Are you having issues? Select the issue you are having below and provide feedback to Viell.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with Viell? Report Issue

Common Viell Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Viell app on iOS and Android devices. Solve all Viell app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Viell iPhone Issues and Solutions

Viell iOS app crashes, not working, errors
Viell iOS app network issues
Viell on iOS has black/white screen

Viell Android App Issues and Solutions

Viell has errors/crashing/not working
Viell server network connectivity issues
Viell has black screen

Viell iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Viell app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Viell app crashes or not working on Iphone (iOS):

Close and restart the Viell app on iPhone
Update Viell app to the Latest Version for iOS
Uninstall and reinstall Viell iPhone app
Update your iPhone to the latest iOS version

Fix Viell on iPhone unable to connect to server/internet connection issues::

To resolve Viell network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Viell black/white screen (blank screen) on iPhone:

Follow the Viell iOS app troubleshooting guide Here →

Viell Android App Issues and Solutions

Fix Viell not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Viell app issues:

Force Stop the Viell App
1. On android, goto "Settings" » click Viell app. » click "Force Stop".

Update Viell to the latest version on PlayStore

Clear Viell App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Viell app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Viell.

Fix Viell unable to contact server/ Viell internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Viell » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Viell » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Viell on android.

Solve Viell black/white screens issue on Android:

Follow the Viell android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at VIELL, developers of Viell.

About this app

this app is an AI based digital membership club that enables its members to network effectively through audio and video. this app enhances its members’ network and social lives through meaningful connections.