Contact Sweet Escapes Support

by AbbyBrooklinn

This would be a good game if not for the fact that they cheat their players in a number of ways. 1.) If you click to skip the animations at the end of a level, you don’t get the measly 20 coins you earned. 2.) There is NO confirmation before spending these coins. I cannot say how many times I have been clicking fast, have the level end and accidentally spend 475 coins for 5 extra moves. And yeah, 475 to continue when you only earn 20 per beaten level is outrageous. I have contacted the support staff many times about this and they said the developers refuse to add in a confirmation for spending because it’s not profitable for them! UNBELIEVABLE. They want you to accidentally spend coins so you have to buy more. And you HAVE to buy more if you want to beat some of these levels. There are many that cannot be won unless you use several boosters AND buy extra lives. Also, having to spend 4 stars to clean up after Scoops is just stupid. I won’t support a game that doesn’t do right by their players.

by Kwdcwd

I’ve been playing a long time I really enjoy this game but there are so many bugs it’s not worth it . All the time and effort for nothing. From download errors to profile glitches everyday there is some kind of error.

They have removed the rewards that players received in order to make things fair ? Makes no sense . No free play no coin reward for team play . Purposely took away coin reward to see if players would purchase instead. many complaints and nothing is being done about it. Many players have already left the game because it’s not worth playing when you receive 25 coins per round to only 5 as an example. I’m losing play time because once again I’m locked out of the game due to download error . I do purchase coins when necessary but I’m not going to purchase them everyday when they purposely take them away to get players to purchase .

by Voltage Loyalist

I am the kind of player if I get wrapped up by a game I can drop several hundred dollars easily in my zeal for it. I know developers and artists have to live and put a lot of time into making their games so I don’t count it a loss, but instead I’m supporting REAL jobs and dreams while being entertained. This one however never enticed me to spend real money. For one, the decorating choices are so limited, only 3 options each of hideous pastel colors or patterns, so I had no desire to see the end result. Pretty soon the puzzles grew tedious and frustrating in their complexity and if I were excited about the decorating options for which I was playing the games for, I’d might have paid real money for boosts to help me through the puzzles. But as I didn’t care for the very few options for decorating at the end of the annoying puzzles, I stopped playing. This one is not for me.