Listed below are our top recommendations on how to get in contact with Helix Jump. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Helix Jump. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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E-Mail: [email protected]
Website: Visit Helix Jump Website
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E-Mail: [email protected]
Website: Visit LatinTecnologies Website
By Anna1 year ago
Dear Helix Jump Team, I unfortunately have to inform you that I have been experiencing a serious glich within your game. I am at level 1138 and can’t start the next level. I have been loyal to you game over a long period of time. I hope you can fix this issue any time as I am deeply saddened by the lack of playing Helix Jump. I want to hear from you soon. Kind regards and good luck trying to solve this
By no1 year ago
Dear Helix Jumps’ cooperative, i’m here to talk about a very important topic about the game. I play this game since i can remember, and i’ve always loved it, but i also remember that a couple of years ago there was something different in the game, that i really used to appreciate, in fact now every time you finish one match, the score become 0 and you can only beat your highest score in one match and one match only. Well, as i was saying before, it wasn’t always like this, in fact before this update your score used to became 0 only if you lost one match, so you could basically play a lot of matches and still getting an higher score, and I think it was so much funnier. kind regards, a lover of the game
Even if you can look past all the ads in this game, I personally can’t shake the feeling that the developer is just trying to take advantage of me. I have a weird relationship with these kinds of games in general, probably because I play them a bit more seriously than other people, but it really just boils down to high scores. In this game, there used to be a system where every time you passed a level, you kept the points from the previous level, and they kept carrying over until you died. This made high scores fun to shoot for, as you could technically go on to infinity if you had the patience. However, once you’ve played one level, you’ve played them all, and with the fairly recent removal of the aforementioned scoring system, I have no reason to open this anymore. I only keep the app so my high score doesn’t get removed and the sliver of hope I have that the system gets reinstated or the levels get some kind of improvements. The other thing that is more of a minor annoyance is the fact that it’s literally impossible to get all of the ad-locked balls. You can get all but one, and then you’ll never get the offer to watch another ad. I don’t really see why, because this seems like it would at least give the devs a tad bit of money. Maybe my game’s all bugged out or something, but I’m sick of waiting for the devs to fix these issues on their own and I’d rather just (hopefully) bring some attention to this.
I would’ve given this game 5 stars, but the annoying intro when u log onto the game is so annoying, I gave it 3 stars. The intro shows the Helix ball going through all ur lvls u previously passed and I’m on lvl 222, so that takes forever to finish. Whenever an ad came on, I would’ve just exit the game and log back on, but now that that annoying intro keeps interfering and wasting time, I don’t even bother logging back onto the game. You may think that that intro is preventing Helix jump players from skipping the ads, but in reality ur preventing Helix jump players from playing ur game. Get rid of that intro or make it wayy shorter, and this review will jump to 5 stars. If u want to developer, respond to my message but I don’t need u to. I’ll know u read this if u got rid of the intro/make it wayy shorter That was my old review, but now I can’t even play the game at all cuz it’s stuck on the loading screen. And what’s more? The developer never responded to my last review, so this shows me that the developer doesn’t read the recent reviews. Now my review has dropped from 3* to 1*. If the developer would just fix the app MAJORLY, then it would jump to 5*, but no. I can already tell that that is not gonna happen and this game is officially too messed up to be fixed. Most players have already been playing for a long time and therefore do not want to start over, so that’s all I have to say.
So the concept behind this game is really interesting and very addicting. But besides that this is simply your very basic dime a dozen game that was clearly made with the intent to make money rather than to make an entertaining and fun game. First of all the ads are rampant in this one. That’s nothing new and it’s been far worse in the past, it’s still really annoying. (I would recommend turning off your cellular data for this game in settings and just play with data and all the ads will be gone). The other thing is while this game isn’t necessarily a buggy mess it still has some huge game breaking bugs that at times makes me want to throw my phone across the room. The most annoying one is when you hit a green arrow right before you reach the bottom and it will break the bottom block and you’ll just be suspended in air forever and the only way to fix this is to restart the game which resets your score and level. (I got a score of 390,000 just to have this happen to me. Other bugs include things like teleporting through walls and the platform you’re on breaking but these are barely noticeable and not even a big problem. In conclusion this is a fun passing of time if you can find someway to disable the ads but the game lacks polish and doesn’t share the spirit of game development that other games have and in the end just seems like a large quick grab for money.
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