Contact CITYROW: at home fitness

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About: Find your strength, tap into your power, go further with CITYROW. Immersive
workouts on and off the rower deliver cardio, strength training, endurance and
mobility in every single class.


 
  2024-12-02

CITYROW Customer Service 💢

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Developer: CITYROW








3 Most reported problems 😔💔

4.8 out of 5

So Close to Perfect

2022-05-05

by REDinLV

I really wanted to give this 5 ⭐️s, because I love my CITYROW Go rower, but I just couldn’t get there.

Instructors: ⭐️⭐️⭐️⭐️⭐️
The instructors are awesome and honestly my favorite part. Engaging and informative, just what one needs to get into and stay in the moment, even when it gets tough.

Workouts: ⭐️⭐️⭐️⭐️
I guess there’s only so much you can do, but I feel other workouts provide a greater variety. There also seems to be a lean towards rowing + workouts, but I just want to row. Lol

App: ⭐️⭐️
This is where it falls apart. The UX needs polishing, especially considering the competition out there (why does the connection modal stay up for so long?!?!). Searching for workouts seems overly complicated, with so many options, but most I rarely use. Getting an idea of my historical performance, to gauge progress and improvement is IMPOSSIBLE. I can see historical distance by various time periods, but that’s it. And for the love of workouts, PLEASE allow us to choose our own music. All the top apps do, so the fact that we can’t here is lagging seriously behind.

Initial thoughts

2022-05-12

by Mstea

I’ve enjoyed the water rower and instructors so far. Not as many live class options but for me that is not as big of a deal at this time. I own a Peloton bike so the rower for me was an added workout option in addition to the bike. I wish that I could connect a heart rate monitor to track calories and heartbeat during workouts but there is no feature for this yet. I track this separately on my Apple Watch under a rowing exercise but as you row having the watch on your wrist can be slightly uncomfortable with longer workouts. I hope future improvements are made to the app. I have not decided it’s worth paying the monthly fee to access the classes on the app. It doesn’t connect to your water rower to track some metrics. I find it to be slightly expensive for what is offered. Being that I have Yoga and strength workouts available via Peloton digital.

Good update... could be even better.

2022-05-19

by Jawwal40

I am really enjoying this app. Since I’m recovering from a major medical issue it’s taken a while to really get into.

I have previous experience on a water rower and have taken classes at an independent studio with a similar array of class choices. Not being a group class kind of person I prefer using this app even if there were no pandemic. The instructors are motivating, the variety is wide enough for all skill levels and you set the time good for you.

The app update is good but I have a few suggestions that could make it even better.

The update is easier to search classes, though not every instructor is on the menu. The basics tutorials are especially helpful for newbies but I wonder if that is enough. I would like to see some type of visual cues added to the videos as I sometimes miss the instructor vocal cues to change pace, etc... it would also be nice to see the detailed workout structure in the text description. This would help me decide if it’s what I feel like doing that day. And how about adding some older instructors and participants? We’re people too!


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