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I had the same connection issues as everyone else. Here’s what worked for me, after hours of trying: - disable 5GHz home wifi band if applicable (in my case i had to split my ‘smart connect’ wifi setting into two separate bands and then disable the 5GHz one so I could connect only via the 2.4GHz band). Note: be sure to leave the SSID and password the same so it doesn’t bump you station off later when you change these wifi settings back to normal -make sure you allowed the app to use location services (prompts you when opening for the first time, otherwise can be verified in settings) - disable ‘auto join’ feature to the weather station’s mifi through wifi preferences on your phone (leave it ON for your home 2.4GHz wifi network) -disable cell service (this was the final piece to the puzzle for me) - open app while connected to your home wifi network, then follow all prompts following all these steps worked for me! it’s ridiculous that it’s this complicated, but hopefully a one time issue.

Today is 2/20 and Ive been trying since Christmas to get my weather station (WS-2902C) online with no luck. This thing acts like it’s working and when you hit submit it just sits there spinning with a success message saying it’ll switch back to my primary network when it’s finished but never does (I even left it spinning overnight once); it even did this (with the success message) when I intentionally entered my wifi password wrong. When you switch the network back yourself and return to the app you’re met with a ‘setup completed successfully’ type message (even with the intentionally misspelled password) and an empty “Device List”.

I changed ISPs, so new WiFi. Connected to 2.4GHz, reset everything, including deleting and re-downloading app, even restarting the phon. App crashes in the last step when it asks for WiFi password, without the chance to enter the password. Spinning icon, then crash. Every single time. Tried two other 2.4GHz WiFi networks. App crashes every single time. Both iOS 13.7 and the previous version. Will not connect to WS-2902 solar weather station - Internet access is why I bought the weather station. There is no help on their help page that addresses this problem.