Contact Kwai Support

by Lululove227

Stupid app, said my video “violated guidelines” it was just a video of me dancing to an appropriate song on TikTok! Idk if it was bc I tried deleting my account but it said this has been permanently blocked due to guidelines, it probably (being the stupid app it is) deleted my account before I even requested deleting it! Never again will I get an app like this! Alls you do is take down good appropriate videos and leave bad inappropriate videos on! And block people in their first 10 minutes of being on the app! Stupid, do not recommend, unless you want to get deleted right away! Plz don’t download and it’s ok if you don’t want to listen to me, but prepare for this same situation happening to you! Yes I ended up deleting it so don’t respond with “send us your user @(whatever the email is)” bc I already deleted it and you are bots bc you respond to every review with the same (similar) things! I kinda thought there was no app worse than TikTok but now I love TikTok and this is wayyyyyyyyyyyyyyyyyyyyyyyyyyyyyy worse than TikTok!

by PrincessWitch

I’ve had the Chinese one for a while now and really enjoy it so decided to check out this one and I gotta say it is a far cry. The Chinese one has many professional actors creating high quality short stories and comedy skits, families and individuals doing cooking channels, makeup tutorials, singing videos etc and people sharing their daily lives, many of them even sell stuff on their profiles either through collaboration with companies or their own business. This one has none of it, it is mostly just people doing random things that make no sense and a lot of these videos are just girls trying to be sexy, I lost interest within seconds of downloading this one. If it starts having anything similar to what they have in the Chinese version then I might download it again.

by Mcundhdmdien

I downloaded kawai for fun but then deleted it because of the creeps. A year later, I decided I wanted to delete my account because of the creeps, old videos, etc. so I tried to log in through email which I did when I first signed up, and then google told me they don’t support this app so logging in through email wasn’t an option. I tried phone numbers and some different things, none of which worked. I was getting very frustrated, so I emailed kawai a few months ago and got no response. I just want to delete my account but apparently that’s impossible to do. I saw that you guys updated recently, so I was hoping for at least some help here. Do not download kawai if you hate creeps or plan on logging in through email.