Kwai - Short Video Community Reviews

Kwai Reviews

Published by on 2026-04-21

🏷️ About: What is Kwai? Kwai is a social network for short videos and trending topics. Discover funny short videos.


       


Overall Customer Experience 😎


🤬 Negative experience
66.7%

😎 Positive experience
33.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 14,974 combined software reviews.

Is Kwai Safe?
Kwai - Short Video Community appears generally safe, but use with caution.
33.3/100

  Safety Analysis »»

Is Kwai Legit?
Kwai - Short Video Community appears legitimate, though exercise caution.
33.3/100



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
Not as good as the Chinese version

I’ve had the Chinese one for a while now and really enjoy it so decided to check out this one and I gotta say it is a far cry. The Chinese one has many professional actors creating high quality short stories and comedy skits, families and individuals doing cooking channels, makeup tutorials, singing videos etc and people sharing their daily lives, many of them even sell stuff on their profiles either through collaboration with companies or their own business. This one has none of it, it is mostly just people doing random things that make no sense and a lot of these videos are just girls trying to be sexy, I lost interest within seconds of downloading this one. If it starts having anything similar to what they have in the Chinese version then I might download it again.

Why can’t I log back into my account?

I downloaded kawai for fun but then deleted it because of the creeps. A year later, I decided I wanted to delete my account because of the creeps, old videos, etc. so I tried to log in through email which I did when I first signed up, and then google told me they don’t support Kwai so logging in through email wasn’t an option. I tried phone numbers and some different things, none of which worked. I was getting very frustrated, so I emailed kawai a few months ago and got no response. I just want to delete my account but apparently that’s impossible to do. I saw that you guys updated recently, so I was hoping for at least some help here. Do not download kawai if you hate creeps or plan on logging in through email.

Parents beware!!!!!

My daughter joined this app to create and share videos with her friends. I have always warned her about predators. Sure enough soon after joining the pervs started messaging. Thank god I check her phone often and caught it in time. One teenage boy went as far as sending her nudes, talking to her with sexual content. Things my daughter doesn’t understand and has never heard. This was not the only one. A few other messaged her perverted and sexual comments. this app needs to do something about this!! Police report has been filed and I don’t plan on stopping here.

🌟LOCAL SOUND FEATURE CRASH

App crashes if you use the local sound feature. This feature allows you to use your own downloaded music from your device. After recording with local music and pressing the arrow button that proceeds to the editing and posting options, Kwai crashes in less than 10 seconds regardless of the length of the video recorded. A huge disappointment because this feature could be the best thing about Kwai if it worked. Please please please fix this asap and I will change me review to a great one with 5 stars.

Ugh

Stupid app, said my video “violated guidelines” it was just a video of me dancing to an appropriate song on TikTok! Idk if it was bc I tried deleting my account but it said this has been permanently blocked due to guidelines, it probably (being the stupid app it is) deleted my account before I even requested deleting it! Never again will I get an app like this! Alls you do is take down good appropriate videos and leave bad inappropriate videos on! And block people in their first 10 minutes of being on Kwai ! Stupid, do not recommend, unless you want to get deleted right away! Plz don’t download and it’s ok if you don’t want to listen to me, but prepare for this same situation happening to you! Yes I ended up deleting it so don’t respond with “send us your user @(whatever the email is)” bc I already deleted it and you are bots bc you respond to every review with the same (similar) things! I kinda thought there was no app worse than TikTok but now I love TikTok and this is wayyyyyyyyyyyyyyyyyyyyyyyyyyyyyy worse than TikTok!

It’s fun but very laggy and will reset your status

I have had Kwai since 2018 and I do love it and I have spent a lot of time on it. But for the past 2 years it’s been lagging heavily. I went on it after about a week and all of my things were reset, I couldn’t text my friends, and the following page wouldn’t update. I would love for this to get fixed so I can spend time on Kwai like I used too

NEVER AGAIN

Greetings, I have been on Kwai and here’s some complaints.
1.Once I posted a video of tiktok on here and the blocked it. At first I thought it was the song. Months later I decided to make Tiktok a human! And guess what I see..? “Inappropriate” I reposted it and still that same thing.
2. “Sudicial thoughts and bad things” I saw a video of 2 gacha people having sex.. I dont wanna say anything else. It’s just sad thinking of little kids like me. :(
3. “NO MUSIC” Once there was a thing called Trending on there. That went away. It was real sucky. Also, you deleted something else that was enjoyable. Now it’s just Search, History, and your weird preset music. UGH!
DO NOT RECOMMEND!

No Tutorials

I’m not sure why am I only able to post 10 to 8 seconds of my original video? My original video is 15 seconds. The videos are all chopped off automatically. I joined the leaderboard battle, but the ranking and number of my posts/likes are in accurate. A lot of videos trending/featured are not talented. Some are just a girl looking pretty staring at the camera. Are you looking for talents or just highest views? I’ve sent messages to The feedback email account. No one answers my questions. Are we only allowed to post 10 seconds videos? I’m lost, no tutorials and no one to help. Cannot improve my user experience.

Upset

I have this video that I made that I really like. I posted it on my TikTok account, and now i’m trying to post it here on this app, but it keeps setting it to private. It’s on public, I add a bio and everything! It’s not inappropriate or anything like that either. It’s a simple edit. I have no clue why it keeps getting put to private, but it really frustrates to see all this hard work and I can’t even post it on an app your supposed to post videos. Please change this or atleast help fix this issue.

Good but...

Kwai is amazing, it does not kick me out or anything. I have one problem though, I have a iPad and I have a phone which is used for emergencies. The phone Mv ones does not work on iPad because I asked my friends who had a iPad to try and they said It did not work. The creating button is not on the bottom and the change the Mv button is now on the bottom. So can you please fix this so people on a iPad can do it.

Kwai is really good but it needs some fixes

Kwai has a new problem for me were i cant update anything on my profile i cant see amyones posts or like them and i cant post i tried reseting my phone and deletung the aoo and then sighining back in but it didnt work i still love the apo i just hope this gets fixed

Really good but glitchy

I have only have had Kwai for a day and it’s amazing! Some of the videos are girls looking sexy so I dislike that, but some are really nice! I don’t know how to really make long videos but I love the phone MV a lot! There are oddly satisfying videos to music ones! I really enjoy the slime videos! Anyways down to my problem with Kwai. Usually every time I make a video my screen goes black while it’s uploading. It does upload but It’s really annoying when your just trying to make a lot of the videos. It doesn’t close you’re app it just stops and has a blank screen and you can’t exit out of it you have to restart Kwai . I know the creator is probably not reading this right now but If you are, please try to fix Kwai than it will be 5 stars! For people who read the whole thing, Thank you for using you’re time by reading my opinion of Kwai!

It’s fun and easy to use but...

I have had Kwai for a while now and honestly I love it it’s fun and easy to use, so many choices of editing wish for more songs but understanding why they don’t have more either way it’s cool but I’m not getting any koins 😔 I have mssged an emailed but not answer hope that gets fixed soon.
Update: after this review they have contacted me and helped me with my concerns. Thank you 🙏🏼 still recommend Kwai .. is fun🎥

Old Kwai

I love Kwai very much and I appreciate everything, although. I miss the last this app update, when you could swipe to view videos. I have friends who upload a lot but it is easier for me to view by swiping than just scrolling tap, tap to leave scroll again and the routine continues. I understand you might be working on something or this but please have it easier for us to view the videos! Thank you for reading this!

Why is it now 17+??

Can you please change it back to 12+, because I’m not allowed 17+ apps due to overprotective parents. I’m old enough to have those apps, they just don’t let me have them. Can you please change it back, because this app was literally my favorite app of all time. I was on it daily, and lots of people enjoyed my videos. I loved going on there and seeing that I got x more likes and stuff like that. I get that there are people on there that post inappropriate videos and comments, but that shouldn’t be the reason Kwai is 17+ itself. That hardly ever happens. The thing I see most on there is dancing and lip singing. I very rarely see girls or guys posting inappropriate content, so can it please go back to 12+ so I could get it again?

I would recomend

Yes, Although there is some horrible things on Kwai, it is a great community. I highly recommend it because you can express yourself privately or publicly. I just thing it’s laggy, and your videos go to private for no reason, I think that should be fixed.
I’ve had Kwai for a bit and I can’t seem to let it go. I’ve met good people on here and it’s awesome! just needs some fixing. Overall I think it’s amazing!

Gacha_luva

This is my favorite app I loved you support the Gacha community I am one of the Gacha people and I work really hard on my videos and I’m glad people can see them and support me on them so this app you are my favorite app so far because you allow people to support my content and for me to support their content so download this app :)

Super awesome app

I love Kwai, it’s the only one I know that gives opportunity to non iphonex users to enjoy the memoji. A lot of animoji/kmojies to choose from. It’s super cool. And, oh, you should see the MV feature. I love it! You can turn your photos into cool videos. Thank you for all these cool features available to us for FREE! How can you beat that!

Putting my videos on privte that aren't even inappropriate

Stop putting my videos on private is very annoying and I really hate it. If you can stop putting my videos on private i would stop sending bad feedback and I will rate you a five and can you also fix about the bad internet connection because i have internet but it says i don’t have internet. Thanks and have a good day.

Why did u ban English people

This kinda broke my heart when I found out that English people can’t post I was almost at 1k and I just want to come back😞



Is Kwai Safe? 🙏

Kwai - Short Video Community appears generally safe, but use with caution. JustUseApp Safety Score for Kwai is 33.3/100.
This assessment is based on our NLP analysis of 14,974 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

79.3% of users say app is safe 👍
79.3%

13.4% of users have some concerns ⚠️
13.4%

7.3% of users say app is risky 🚨
7.3%


Is Kwai Legit? 💯

Kwai - Short Video Community appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Kwai is 33.3/100 .
This conclusion is based on analysis of 14,974 user reviews.

🔏 Privacy & Data Safety

Kwai collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Location

Payments 💸

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
70 Diamonds $0.99
490 Diamonds $6.99
1400 Diamonds $19.99
10 Diamonds $0.99
7000 Diamonds $99.99
Refill 5 $0.99
Refill 30 $5.99
Kwai Praise $1.99
Kwai Praise $0.99
Refill 50 $9.99




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Features

Have a joyful time watching short videos, memes and the most popular trends in the Latin world.

Enjoy the community and social network that has all the memes, trends and short videos that you could wish for.

In Kwai, it's easy and fun to create short videos to share your world.

Kwai is a social network for short videos and trending topics.

Share your life with short videos and choose from dozens of magical effects and filters for them.

  Contact Support
Developer:
JOYO TECHNOLOGY PTE. LTD.

Contact e-Mail: