Contact PUBG Support

by Ugiughgfytfityf

I’ve been playing PUBG for couple years now every time is the same when it comes to purchases. I bought $10 worth of wheel of fortune loot and got absolutely nothin got only a bunch of worthless coupons. It’s obvious that they developers control all the loot that is purchased in order for ppl to spend more money. It’s super frustrating I went back to playing call of duty mobile because they offer more skins all around and are not stingy with the loot. The game play over all is very glitchy and also when they servers kick you out you loose points and the issue is never fixed. Reporting anything to them is useless they never respond and seems like they only want money from people they never update with new maps or offer better loot. Am done with this Game it’s a waste of time. I have to edit my review because I forgot the most important review of them all. Ok I don’t understand how I was playing the game I was downed with a level 2 helmet level 3 body armor my helmet was full at 150 points and body armor at 250 nothing was taken away but I got downed by Someone shooting at me. It makes nooooo sense to have armor and helmets if they won’t take all the damage before being downed!! Plz fix the issue and only then will I return to play the game!! What’s the deal with RP I completed the season am max out at 100 and have missions left I complete the missions by my RP doesn’t stack but yet if I buy RP it will stack y’all need to get this looting stuff straight!

by MsMesaAZ

This game use to be fun, entertaining and enjoyable. However, PUBG mobile does nothing to stop players from using emulators and playing this game on a PC vs an actual mobile device. The game also does absolutely nothing to prevent hackers from destroying the game. It claims that they ban hackers for “ten years” however, you have to report the player, they have to investigate and if they feel they used hacks then yes, that account is banned. But nothing stops that hacker from starting a new account and hacking once again. They don’t block IP addresses. The game also forces you to waste UC (money) attempting to get new items in crates when in reality the likeliness of you obtaining whatever you’re attempting to acquire is never going to happen. So you’re literally just paying them extra UC (money) for repeat items. PUBG mobile also takes away there most popular modes (Payload 2.0) and (Vikindi). They also never give players any actual updated news regarding when or if these modes will ever be returning. Payload 2.0 was the only mode players actually stood a chance against hackers because in this mode, you had the opportunity of using RPGs and other bombs. It’s disappointing that a game would takeaway a mode that allowed players to have a chance against hackers. This game is just out for the money now and no longer cares about what the little guy wants. If you’re not a streamer or a hacker, your opinion is invalid. This game isn’t for you unless you can hack.

by Sps1323

So I figured I’d get back on PUBG and give it another try after I recently deleted it. I deleted it because I died wayyyyy too many times from bugs like vehicles exploding for no reason, parachutes not opening causing me to fall to my death, de-sync issues that allow people to kill me after I’ve already been shooting at them, etc. first game back on and I’m crouching behind a crate that I was looting, guy sees me and shoots me twice so I move. I can literally see him (third person view) on the other side of the crate about 50 meters away. He continues to shoot at the crate while I first aid myself. Now, still crouched behind a metal crate with ZERO of my body exposed, he continues shooting at the crate and kills me through solid metal. Yeah, true story. Why was I crouching behind a metal crate? Because every other time I’ve ever done that it’s worked perfectly fine. So just as I’m about to give the game another shot, I discover yet another bug in this horrible mess of a nonsense game. It’s sad too because the game has potential, yet every time I see an update it’s like “oh look we came up 1,000 more hats you can wear” as opposed to fixing the issues that make the game a nightmare to play. My advice to the consumer, don’t download this game unless you are in the mood to throw your mobile device across the room in a fit of rage after spending 15 plus minutes in a match, only to die from something ridiculous that’s usually completely out of your control.