Contact PointCentral Smart Pro Support
Company Name: PointCentral
About: The PointCentral property automation management app is designed to provide
long-term and short-term residential rental property managers with easy access
to the properties they manage, enabling managers to keep pulse of what’s
happening at their locations and communities, no matter where they are, at any
time.
Key features include:
• Manage and audit individual unit and community
access for residents, staff, guests and v.
PointCentral Smart Pro Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with PointCentral Smart Properties. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact PointCentral Smart Properties. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of PointCentral
Privacy & Terms:
https://apps.apple.com/us/app/alarm-com/id315010649
Read 3 Customer Service Reviews 😭😔💔
Horrible
by TealMos79
I have been trying for months to change my password and “log out of all other systems”. Haven’t had luck yet and have been told the company can’t do this and I need to call my rental office then I call rental office and I am told I must call the company that runs the app. Problem is I believe someone guessed my password so I have been trying to change the password. Now at the bottom of the password change screen-is a little box that says “log out of all other systems”. Once I click this I get a message stating “YOU DONT HAVE ACCESS TO MAKE THIS CHANGE”. Mind you it allows me to change the password fine as long as I don’t click that little box. This does me no good... I can change my password all day but if this person has access and aren’t fully logged out they can still unlock my doors. Which they have done even while I changed the password multiple times. Such a small problem and I can’t get it fixed. I have no faith that this will be resolved soon either!
Horrible
by Dwightschrute89
This app is horrible I’m sure it’s ran up my electric per the comments below most is accurate I had adt coke out and look at why panel wasn’t updating with any devices waste of money installed by apartment complex and can’t get assistance because I’m not ovwner over residence. Will be filing complaint with bbb. Not one device syncs up so leaves my air running or heat running for hours after it says updating or transmitting😡
False readings
by Fleetwood Tizzle
This app needs a lot of work but my main issue is that it shows my home being unlocked when it’s actually not snd when trying to lock or unlock it buffers until the command fails! I would like to see some of our money at least spent on correcting the many bugs this app has
Have a Problem with PointCentral Smart Properties? Report Issue
Why should I report an Issue with PointCentral Smart Properties?
- Pulling issues faced by users like you is a good way to draw attention of PointCentral Smart Properties to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a PointCentral Smart Properties customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using PointCentral Smart Properties.
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