Company Name: Sennheiser electronic GmbH & Co. KG
About: With the MEMORY MIC APP and your MEMORY MIC, you can capture amazing sound in
perfect broadcast quality, the perfect accompaniment to your video. The MEMORY
MIC initially connects via Bluetooth and you don’t have to worry about getting
out of range.
Listed below are our top recommendations on how to get in contact with MEMORY MIC. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MEMORY MIC. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Sennheiser electronic GmbH & Co. KG
by Sojazzid
I got my memory mic two years ago. It has never been a very “usable” product… I always struggle with the syncing process.
After one year the unit stopped working. Sennheiser sent me a new one.
Same problems occurred with the new unit.
Now, for example, I need to use three recordings I just made: An impossible thing to do: when syncing, the app asks the phone to connect to the memorymic wifi, which I did, and the app stays there… like waiting for something to happen… and nothing happen…
What do I do now? How can I retrieve my recordings?
by BB92647
This unit and app are an excellent argument why you shouldn’t buy hardware that’s dependent on an app. As I type this, the memory mic is still trying to sync to the video. As another reviewer mentioned, it just hangs on a screen after it’s connected. But it doesn’t go further. Thing is, it used to but some where some changes to either iOS or the Sennheiser app has made my Memory Mic basically useless. Do things the old fashioned way. Just sync audio to video manually. Trust me.
by Mistabrown
Trying to play any of the files in the app will result in a hang. Come on, Sennheiser. The beta has been out since June. The bug was there the entire time.
Be careful with Sennheiser products that rely on their apps. The company makes very good hardware. But the software side is not that great.
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