Contact Filmic Pro Video Camera Support

by Topper De Feys

First thing first both apps when they works are fantastic HOWEVER I cannot trust that what I tell either app to record in will be what waits for me in the camera roll. 1) DoubleTake: I set to 30 FPS record rear camera as A-cam/ front as B-cam hit the red button.... go back at the end of the day to find a 3 frames per second video waiting for me. YES A WHOLE 3 FRAMES PER SECOND OUT OF 30..... a whole 10% of what I asked for. Don’t trust it. 2) filmicpro: this app does the same thing only not quit as bad usually end up with 10 FPS. Like I said when they work they work awesomely and if you have the time to check your videos immediately after you end shooting each individual section of video to verify it worked go ahead. However I cannot afford such a luxury. I cannot trust this app to save a file that matches what I told it that I wanted. I have reached out to their support and I am waiting to hear back. I will update once I hear back from them.

by BeeAeych

There is one reason I was interested in Filmic Pro: Fully manual exposure control. This is not actually possible with Filmic. You can lock the shutter, lock white balance, lock everything down... and as your scene changes, so does the exposure. This isn’t a problem if your scene is very static and does not change at all. However, let’s say you have a shot that begins with a well lit subject, and you want to follow them as they move through a dark hallway, or a subject that moves in front of a bright window: suddenly the image dims or brightens, ignoring your locked exposure settings. From what I have read, this is caused by Apple’s Dynamic Tone Mapping, which forces these adjustments, and that there is nothing Filmic can do about it. For that reason, I sympathize with Filmic if this is caused by Apple and there is nothing developers can do about it. Regardless, the result is that I have no true manual exposure control on my iPhone. This is a dealbreaker, as some of the shots shift exposure mid shot, becoming unacceptable for use. I was coming around to the idea that for my purposes, new model iPhones could be an acceptable platform for shooting video. After months of experimenting, I have concluded this is not the case.

by Seabasstin

i teach video production and post at the university level. because of the pandemic closures of facilities at school I was recommending FilmicPro as a solution to those who didn’t own a camera.
I have been shooting with Filmic for a while and have loved it in the past despite some consistent bugs with saving files. now these bugs have gotten worse where on a normal shoot I can expect 4 out of 5 footage clips i record to be completely corrupted.
Yesterday foe instance out of 9 clips only one works. when I check the files with a video repair app it shows random blocks in the clip where not saved at all.
if this was a one off so be it, but it is not and even after following most recommended Filmic inc settings on my iPhone 11pro, i get the same results.
this shows me this company is not ready for pro usage, and is definitely not safe ro use in critical moments…. please passs it over until they fix the bugs